MyIT 3.1 is available !
- Use BMC MyIT to open HR cases and search HR knowledge articles (available since 3.0 SP1)
- Upgrade an existing BMC MyIT server and integrate it with BMC HR Case Management.
- MyIT Service Broker integration enhancements
- Browse through Categories (available since 3.0 SP1)
- Add Knowledge articles to a section
- Be selective with your search results and preview knowledge articles
- Share Deep link Service Requests, Knowledge Articles, Catalog sections and Service Broker profiles
- Quickly view comments or updates using Deep link email notification
- Open AIF in new window is optional
- MyIT Appointments can now generate Service Requests or Incidents
- If your installation/upgrade failed, you can now correct the error and rerun the installer
HR Case Management
MyIT Service Broker
Knowledge Catalog section
Advanced Search & Preview
Deep link Share
Deep link email notification
Configure Service Request appointment
A comprehensive summary of all MyIT & MyIT Service Broker integration enhancements is available here
- Read everything you need to know about it here
- Download MyIT & enjoy !