BMC Software announces the 20.08 release of BMC Helix Digital Workplace. This release delivers significant new functionalities requested by customers, including Google Analytics for greater insight into employee engagement, a new setting that enables administrators to customize email, push, and in-app notifications, and the ability to make Catalog requests on behalf of a customer in Smart IT.
This release is available for Helix SaaS Customers only.
Customize Request & Approval notification (Email, Push, In-App).
Control visibility of BMC Service Request Management & HR Case Management Categories.
Business Workflow Approvals
View Business Workflow Approvals and cross launch to view more details.
Submit Catalog Requests from Smart IT.
Raise a Catalog Request on behalf of another user.
Use a White or Black list to control attachments and control file upload size.
Optionally enable Google Analytics from the Digital Workplace Administration Console.
Highlight required fields
Required fields are highlighted prior to Request submission.
Additional language support
The Czech language is now supported.