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Today, we are excited to announce BMC Digital Workplace 19.08. The latest release of Digital Workplace includes exciting new end user and administrator enhancements to help bring organizations into the Future of Work !

 

All of the following enhancements are available for BMC Digital Workplace Advanced. Enhancements marked with an asterisk (*) are also available for BMC Digital Workplace Basic

End User Experience

 

Active Events*

 

 

Filter and search against active Events.

 

Page Size*

 

Control the volume of records being displayed

 

Administration

 

 

Managed Services

 

Add and manage additional customers.

 

 

Credit Management

 

Optionally replace currency with a credit based system.

 

 

Once a Service Request is submitted the assigned credit is deducted from the balance above.

 

Default Language*

 

Control the default language of your organization

 

 

Order ID*

 

Order ID is no longer associated with an individual request and has been replaced with Request ID. Order ID's are now applicable to multiple items only.

 

Password Question

 

Create a password question and enforce a regular expression. Optionally choose whether to encrypt the password.

 

 

Counter Question

 

Add a counter question and choose your increment.

 

Conditions across questionnaire pages

 

Conditions are now supported across subsequent pages.

 

Default Requested Login Name

 

Set the default answer to requested "For" or "By" Login name.

 

 

Compatibility

 

 

For version details of Remedy ITSM Remedy AR System  HR Case ManagementClient Management Atrium CMDB Cloud Lifecycle Mgmt please refer to our Compatibility Matrix.

 

 

Next Steps

 

For a comprehensive summary of all enhancements please refer to our Digital Workplace Advanced and Basic documentation