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BMC Software announces the 19.05 release of BMC Digital Workplace. This release delivers significant new functionalities requested by customers.

 

All of the following enhancements are available for BMC Digital Workplace Advanced. Enhancements marked with an asterisk (*) are also available for BMC Digital Workplace Basic

End User Experience

 

 

Satisfaction Surveys*

 

Single question surveys are now also available for Catalog Requests.

 

 

To view the rating simply open the Report in the Catalog Administration Console.

 

Enhanced Email Templates*

 

Cross launch into Digital Workplace using HTML Templates.

 

 

 

Notification settings*

 

Change notification preferences.

 

 

Progress Bar

 

Quickly view the progress of a Service Request.

 

 

Auto Dependent Services

 

Add dependent Services automatically.

 

Administration

Branding*

 

An additional grey navigation style is now available.

 

 

Change the name of the Browse Category button or modify the default search placeholder and result filters.

 

Catalog Dashboard

 

Browse dashboard categories and view Connector health.

 

 

Self-Help

 

Click for guided assistance and links to help topics & videos.

 

 

Bypass permissions

 

End users can now transparently access forms with special permissions.

 

 

 

Compatibility

 

 

For version details of Remedy ITSM Remedy AR System  HR Case ManagementClient Management Atrium CMDB Cloud Lifecycle Mgmt please refer to our Compatibility Matrix.

 

 

Next Steps

 

For a comprehensive summary of all enhancements please refer to our Digital Workplace Advanced and Basic documentation