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BMC Digital Workplace 18.11 is now available. This release introduces even more enhancements to end user experience as well as additional catalog capabilities.

 

All of the following enhancements are available for BMC Digital Workplace Advanced. Enhancements marked with an asterisk (*) are also available for BMC Digital Workplace Basic.

 

Dependent services

 

Define prerequisite services by mapping dependencies.

Add collaborators to Requests

 

Define Collaborators to view, edit and delete a Request.

 

 

Assign actions to class attributes

 

Add conditions to restrict the number of assets associated with a Service Action.

Questionnaire enhancements

 

Return additional fields based on fixed or dynamic responses to a question.

 

Use action triggers to display responses based on Dynamic lookup questions.

Reassign Approvals*

 

Send requests to other business users for approval.

Clear multiple notifications*

 

Remove all notifications from both the Digital Workplace Client and Catalog.

 

 

Connector Development

 

Develop custom (on-premise) connectors to transfer data to and from external systems via REST calls.   

 

Compatibility

 

 

For version details of Remedy ITSM Remedy AR System  HR Case ManagementClient ManagementAtrium CMDB Cloud Lifecycle Mgmt please refer to our Compatibility Matrix.

Next Steps

 

For a comprehensive summary of all enhancements please refer to our Digtal Workplace Advanced and Basic documentation.