Share This:

BMC Digital Workplace 18.08 is now available ! In this release we’re continuing to focus on new features to improve end-user experience.

 

All of the following enhancements are available for BMC Digital Workplace Advanced. Enhancements marked with an asterisk (*) are also available for BMC Digital Workplace Basic.

 

 

Multi-user requests

 

Quickly submit a request on behalf of multiple users.

 

 

 

Alternate Approver*

 

Select an alternate approver from the Digital Workplace Client.

 

 

Choose time/date interval or edit current setting.

 

 

Appover assignee will also receive an In App Notification.

 

 

My Stuff impersonation

 

Launch asset actions on behalf of someone else.

 

 

 

Search logic*

 

Configure search logic for services and knowledge articles

 

 

 

 

Quick requests

 

Bypass the Request profile page by enabling "Quick request".

 

 

 

Save for later

 

Save individual Requests for later submission.

Checkout flow

 

Change "On behalf of" or Quantity in the checkout flow.

 

 

 

Workflow Designer

 

Manipulate text using "String Utils" and return multiple records with "Get Entry by Queries".

 

 

 

Search Catalog requests by submitted answers

 

We can now also search catalog requests based on question response.

 

 

 

 

Innovation Suite views

 

Cross launch into an Innovation Suite application.

 

 

User Profile Synchronization*

 

Job title is transparently synchronized into your DWP Profile.

 

 

Sub-catalog for business units

 

Add a Sub-catalog and assign internal supplier or Administrator roles.

 

 

 

Broadcasts*

 

Broadcasts from ITSM or Smart IT are now also visible within Digital Workplace.

 

 

Branding*

Search filter names

 

Rebrand results filter tabs.

 

New filters are immediately visible on search.

 

 

Android

 

Customize the client without coding ability.

 

 

 

 

Compatibility

 

For version details of Remedy ITSM Remedy AR System  HR Case ManagementClient ManagementAtrium CMDBCloud Lifecycle Mgmt please refer to our Compatibility Matrix.

 

 

Next Steps

 

For a comprehensive summary of all enhancements please refer to our Digtal Workplace Advanced and Basic documentation.