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So, you aren’t an Apple fan club member? Or you just like to work on your PC?


The latest release of MyIT expands the platforms your business users may utilize, increasing the population of employees that can take advantage of MyIT to get the information and assistance they need.  Increasing the scope of engagement with your business users are two new clients and multiple localizations for a consistent user experience across multiple device types and languages.


For the Android community, install the Android native MyIT app on your Google Nexus, Samsung Galaxy or HTC One phone or tablet to experience the same features you have seen on iOS devices.  Try the Android app yourself at


For all your laptops, desktops and other devices, use the new Universal Client from your HTML5 –compliant browser.  The Universal Client brings the same user experience with MyIT to other platforms not just to serve the large population of employees that are not mobile, but also to enable your mobile employees access to information and assistance from IT at their desks without having to switch to another device – personalized service whenever and wherever the employee needs it.  For mobile employees, this can be useful for planning activities, such as a trip, at their desk so they are prepared for new locations and how to use resources when they get there rather than having to look it up on the run.  The information is already at their fingertips or on their mobile device when they need it.  Try the Universal client yourself at


Is your enterprise primarily non-English speaking or multi-lingual?  Every user can set their language preference to French, German, Italian, Spanish or Simplified Chinese to enjoy the benefits of MyIT in the language of their choice.


Now that can engage more of your employees in the MyIT experience, you will see less time lost in interactions with IT.  Find out more about the benefits of MyIT at