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Recent Activity

Americo Silva
After the latest updates of iOS operating system we cannot install DWP 18.05 and SmartIT 2.0 mobile apps in our iPhone's or iPAD's. After contact BMC support, we realized that we need to re-sign the…
Stefan König
Hi everyone,   I've got a short question about handling the "Questions and Answers" section in the service broker context when builing workflows.   Is it possible to use only one answer in the "Get… (Show more)
in Digital Workplace / MyIT
Daniel Maican
Broadcasts in DWP would have a better use showing in the home page - highlighting there is an ongoing issue - That way it would be better noticed prior to the users submitting the ticket. A proposed…
Hi,   Please let me know how to rename the mongo_social.log file present in the mongodb folder. The file is growing and we would like to rename it and delete it, rather than stopping the service.
in Digital Workplace / MyIT
Tamara Ehmoser
Hi!   In DWP-Advanced (Service Broker) 3.5 there are several People-Attributes available which you can use in your Marketplaces: In SRM/MyIT it was possible to use also Custom-Fields for…
Christoph Klapetke
Idea is to have DWP URL in all end user notification mails (Create, Cancel , Resolved & Closed notifications etc) instead of SRM console URL. User should be able to redirect DWP application by…
Christoph Klapetke
Hi, some end user use cases are currenlty not working with the out-of-the-box question types in SRM/Service Broker. Sometimes to have to create AIFs where you can do more than answer a question. You…
Silke Radde
Customers wants to use lookups in questionnaires. But when you do e.g. lookup for an Asset form you have to have Asset Viewer permissions otherwise the result of the lookup will be empty. But this…
Brent Maloney
I would like to group the fulfillment Work Orders to reduce the number of fulfillment records created.   maybe group on a 'fulfillment group'.   Example.   If a customer wants to submit a request…
Maximilian Bugl
Hi BMC Community,   after upgrading DWPCatalog successfully to version 18.08 I get following error message after logging in. Oops, something went wrong... Digital Workplace is currently unavailable… (Show more)
in Digital Workplace / MyIT
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