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Recent Activity

Paul Seager-Smith
The service broker API currently delivers information about questions and answers, unless they are hidden, in which case there is no way to retrieve them at all. We also need to be able to retrieve…
Hari Prasad Sivakumar
Need a Way to Launch Share URL from Mobile Browser Using universal Client as well   For ease of raising ticket for End users we planned to come up with QR scan based resolution but when I use QR…
Swati Bhalla
In ITSM, when a ticket comes for approval to the manager in Approval Central, the approver gets the following options to perform on the ticket. Approve -- the tickets gets approved. Reject -- the…
Natalia Cuesta
When the user is with the session started and tries to answer the survey through the link, an error message appears.   This message does not appear when the user has the closed session.
in Digital Workplace / MyIT
Parsurama Reddy D
MyIT Mobile app does not formless authentication . This requires 2 realms to be configured in RSSO. 1 for Desktop app and the other for MyIT mobile app.   Users can login to desktop app directly…
Rob Presland
MyIT user should be able to identify alternate approvers, like they do in Approval Central.
AVISHEK SHARMA
Hi Team,   There should be a feature where a Request should be created and auto-closed when a Link SR is Clicked to open another URL. The same feature as Request Entry Console provides. This…
Christoph Klapetke
Hi, when I add a public entry to the worklog in an incident the requester in MyIT should get a notification with the content of the worklog incl. an URL link which refers to MyIT and not to SRM. In…
Natalia Cuesta
Hi all,     Your help please, how can I add the z1D_Note field in WOI SmartIT's notifications?     Regards,     NC
in Digital Workplace / MyIT
Kenneth Martin
We need data to show adoption and usage (not connected....).  Even a backend field that shows when a ticket is created, modified or closed using SmartIT.  We are trying to understand the interaction…
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