Loading...
After the latest updates of iOS operating system we cannot install DWP 18.05 and SmartIT 2.0 mobile apps in our iPhone's or iPAD's. After contact BMC support, we realized that we need to re-sign the…
Digital Workplace / MyITin Products
Collaborate on best use of Digital Workplace
Log in to follow, share, and participate in this community.
Recent Activity
Hi everyone, I've got a short question about handling the "Questions and Answers" section in the service broker context when builing workflows. Is it possible to use only one answer in the "Get… Show more
Broadcasts in DWP would have a better use showing in the home page - highlighting there is an ongoing issue - That way it would be better noticed prior to the users submitting the ticket. A proposed…
Hi, Please let me know how to rename the mongo_social.log file present in the mongodb folder. The file is growing and we would like to rename it and delete it, rather than stopping the service.
in Hi! In DWP-Advanced (Service Broker) 3.5 there are several People-Attributes available which you can use in your Marketplaces: In SRM/MyIT it was possible to use also Custom-Fields for…
Idea is to have DWP URL in all end user notification mails (Create, Cancel , Resolved & Closed notifications etc) instead of SRM console URL. User should be able to redirect DWP application by…
I agree that this should be built-in but since it was not and we had a need to gain more options on look & feel and content of the messages this is what we did: There is actually a way to do this…
Hi, some end user use cases are currenlty not working with the out-of-the-box question types in SRM/Service Broker. Sometimes to have to create AIFs where you can do more than answer a question. You…
in Customers wants to use lookups in questionnaires. But when you do e.g. lookup for an Asset form you have to have Asset Viewer permissions otherwise the result of the lookup will be empty. But this…
I would like to group the fulfillment Work Orders to reduce the number of fulfillment records created. maybe group on a 'fulfillment group'. Example. If a customer wants to submit a request…
DWPCatalog after Upgrade ERROR (317): Duplicate record definition name.; myit-sb:AssetServiceMapping
Hi BMC Community, after upgrading DWPCatalog successfully to version 18.08 I get following error message after logging in. Oops, something went wrong... Digital Workplace is currently unavailable… Show more
Hi Hugh, thank you for the fast reply. After marking the migration as succeed and restarting the dwpcontroller I get exactly the same message…
John Gallagher
Sanket Mhatre
Pascal Junker
Christoph Klapetke
Vaibhav Wadekar
Sidhdesh Punaskar
Tamara Ehmoser
Adrian Grancea
Meyananth Kuppusamy Chellamuthu
Akshay Patwa