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Recent Activity

Jared Jones
There should be a way to load in bulk (or integrate with) a corporate repository of profile pictures into MyIT/SmartIT. Right now each user has to take a picture of themselves and upload it on their…
Mugurel Mihai
On Smart IT 19.08  there are some features available for mobile app :             https://docs.bmc.com/docs/smartit1908/differences-between-smart-it-uc-and-mobile-clients-876720753.html   But…
Cosmina Florentina Rinciog
In DWP, a comment box should appear whenever the end-user wants to cancel a ticket to add the reason why they want to cancel it.   Current situation, end user can cancelled the ticket in DWP without…
Deepan Patel
Currently, Service Requests that are external redirects have the following text "This service is provided through a company approved external provider. Requesting this  item requires you to go to the…
Jonas Henning
I like to have ability to change the composition of the short description string on Knowledge articles. The short description shows up on knowledge articles in search page and in the similar articles…
Alok Dewhare
HI Team,   As per the KB,   https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=kA21O000000YYCxSAO&type=Solution   We need to make changes in config.jsp but when i search i can only see… (Show more)
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Vinicius Behring
Service Requests in all status at and after 'Waiting Approval' should display approval history, with date/time information and who effectively approve it.
Kwok lau
Customer has advise the length of url when sharing url link to SRD within myIT is too long and is confusing for end users. Would it be possible to shorten this url -   An example of the url -…
Andreas Kunz
Add a connector to SCCM for software deployment with similar functions like the BCM connector.
Shreya Patel
We should be allowed to modify the Email Template for the Survey Sent Via DWP.
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