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Alguem poderia passar o procedimento de extração do uso de licenças do Remedy Hi, When I create an incident in Smart IT and I use the function "Save and Resolve" in a knowledge article, it automatically modified the operationnal categorization of my incident for the value of the knowled... Can I delete files in /usr/tideway/var/localdisk/backup folder after taking its backup for clearing the space How to block the use of this application since it violates the security of the network I have reviewed some architecture diagrams but seeking if there are others for a comprehensive review / synthesis of what has been created. Can someone please advise me on how we can add our company as a BMC MarketZone partner. We are already a BMC Partner but we would like to participate on MarketZone with our own developed modules. I have an account with BMC but as i dont have the contract id, i could download the control m products. Can anybody help me how to get it? Hi Dear Leaders I'm working to setup a score card for the team regarding releases ticket as per below 1- ration of releases still on schedule 2- Ratio of Unplanned Changes related to a Release 3- Rat... Where can I find the following two training classes online? I can only find "Part 1" BMC Remedyforce: Fundamentals for Administrators – Part 2 (WBT) BMC Remedyforce: Fundamentals for Administrato... one of the app server , application is not able to start I have problems with adding a ldap group to an authorization group in V220.127.116.11 Hello BMC community. I'm trying to create 3 SLAs based on Incident Priorities (Low, Medium and High). I can successfully create these 3 SLAs, but they are not calculating based on business hours or holiday... I am attempting to start the Base Camp Badge: I receive "This training item is currently unavailable to you. Please select alternative training, or complete prior requirements before requesting this training." - Could... Technician belongs to Administrators Group but doesn't see Configuration option in menu I've created an email notification business rule that will contact the customer upon creation of a ticket. The business rule shows that it ran but the email isn't being sent and the business rule doesn't show as... Hello, I have two questions regarding the Create and Modify PBI web services (Problem_Submit_Service / Problem_Modify_Service): 1. How do I create the Relationship of a PBI Ticket with an INC Ticket? 2. How c... Hi want to request a bdc instance, how to do that? Hello, Sorry to bother. Maybe you can help. We have submitted ISR request B7CE006ABD7A6C58. How can we check the status of this ISR request? Thank you. HI Team, Is the %UNIT% macro variable can still be used? I checked that I cannot choose variable in Y axis of the charts. hi we need your help