• Top Viewed Knowledge Articles for BMC Cloud Lifecycle Management

    Below are the most popular public Knowledge Articles (most viewed) by customers in the last December 2019.  This document will be updated.   Article # Title 000096661 CLM: Troubleshooting "ARWARN [9505] AR S...
    Herman Yudi
    last modified by Herman Yudi
  • CLM: Troubleshooting "ARWARN [9505] AR Server is Not Reachable"

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Cloud Lifecycle Management COMPONENT: Cloud Lifecycle M...
    Knowledge Admin
    last modified by Knowledge Admin
  • When we remove the ESXI and add the same name we have need offboard on this ESXI VM then re-onborad to CLM

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Cloud Lifecycle Management COMPONENT: Cloud Lifecycle M...
    Knowledge Admin
    last modified by Knowledge Admin
  • Troubleshooting Installation Issues with BladeLogic Integration to CMDB

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Cloud Extension Pack APPLIES TO: BMC Cloud Extensio...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to offboard AWS VPC Logical Hosting Environment

    CLM will fail the decom of VPC LHE as the VPC in AWS is usually tied to a route table and/or other resources, and therefore will fail dependency checks if you do not want to fully destroy your VPC.  This will lea...
    Vinnie Lima
    last modified by Vinnie Lima
  • BMC CLM Option choice(option inside option)

    Hi All,   I need your help to implement below requirement. Requirement:- At my current environment have two vCenter. I want to create option choice should be like options inside options. for example there ar...
    Rupesh Raut
    last modified by Rupesh Raut
  • Provisioning of Windows 2016 fails with error Could not find any compute pool mapped with network container [XXX_XXX], which has hardware architecture [X86_64].

    Atrium Orchestrator Not Available BBNA 8.7.00.000 b383 u038 BBSA 8.7.00.295 Enterprise AR 8.1.01 Midtier 8.1.SP02 Patch 001 201512021621 Hotfix Platform-Manager [Primary] 4.6.05.002     Hello Experts,  ...
    Siddhesh Bakkar
    last modified by Siddhesh Bakkar
  • Rollback callouts on deployment failure

    I have a problem with service rollbacks when an error in deploying a service (or even a single server) in CLM 4.6.05 occurs. During deployment, several AO callouts are run. What should happen is, if at any stage durin...
    William Thomas
    last modified by William Thomas
  • CLM error severity levels

    Troubleshooting a BAO callout in CLM that has a severity=CRITICAL and errorID=BMC-CLMT-11155555. I know that the error ID indicates that the error is related to the Task Manager component in CLM and I even have a good...
    William Thomas
    last modified by William Thomas
  • Automatically place VMs on different datastores based VM size

    I have several datastore clusters in my service offerings. Is there a way to automate the VM placement based on the size of the VM?   For example, if the service offering contains a VM with less than 500 GB of s...
    William Thomas
    last modified by William Thomas
  • Who have use CLM provison Suse12 Linux on Vcenter

    We have encouter a problem: when we provision Suse12 in Vcenter through CLM ,the gateway cannot config correctly, anyone who have provision Suse12 successfully? Detail: 1 environment: Vcenter version :5.5 U2 CLM v...
    Zhaoxian Li
    last modified by Zhaoxian Li
  • How does/is CLM using BSA to delete/decommission a service?

    Simple and admittedly fundamental question. When I deploy a service offering using CLM, I can see the service being built in BSA under Jobs/CSM_Jobs and Jobs/CSM_Virtual_Guest_Jobs. But when I decommission a service, ...
    William Thomas
    last modified by William Thomas
  • BMC CLM Installation Error

       Please check the following for the remote database operation to be successful: 1. The startup account for the remote Microsoft SQL Server service must be assigned to a domain account with administrative ...
    Vikas Soni
    created by Vikas Soni
  • Registering multiple custom host name advisor

    I have a possibly unique issue. I need to test multiple custom hostname advisors but the problem is that I can only test them in my production/pilot environment.   I know how to create a custom hostname advisor ...
    William Thomas
    last modified by William Thomas
  • CLM synchronizing after NIC addition

    Hi All   I am trying to synchronize with CLM after addition of NICs using vsphere in the VM (VMware provider). I am getting a Network adapter number mismatch error ,Is there any way to synchronize with CLM after...
    Abhijith PK
    last modified by Abhijith PK
  • Automated Tenant Creation & Mapping in CLM

    Hi All,   Is there any way to automate the Tenant creation process in CLM & Mapping the tenant to required network containers.
    Vikas Soni
    last modified by Vikas Soni
  • VCloud VM provisioning error in Org VDC network assignment to VM.

    Hi All,   We have a customer requirement for VCloud, wherein customer creates new VDCs with new Org VDC networks. We need to onboard them into CLM and do the VM provisioning.   Customer has provided VCloud...
    Rohit Patwi
    last modified by Rohit Patwi
  • ezdeploy error on validate

    Hi all.   Trying to configure eZDeploy on a compact RDS 4.6 install. Worked through a couple of prereqs including JRE 1.7 not being installed on the RDS! When running a validate, we get the following failure: ...
    Matt Lambie
    created by Matt Lambie
  • Error in VM Provisioning: Management NIC not found

    Hello,   we are getting below error while VM provisioning that management NIC not found.....Where in IP addresses are available.   --------------------------------------------------------------------------...
    Jyoti Wakchaure
    last modified by Jyoti Wakchaure
  • "Key Log Files" topic added to Troubleshooting section

    By Fran Coughlin Ever wonder which log file you should examine when troubleshooting an issue with BMC Cloud Lifecycle Management? The new Key log files for troubleshooting topic in the BMC Cloud Lifecycle Management v...
    Shweta Hardikar
    last modified by Shweta Hardikar