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Can RSSO and TSPS be deployed on the same server?

Yes, but for a PROD environment is required to have RSSO and TSPS on different servers.

 

Do I need to install latest CHF on my current TSCO version before proceeding to execute the upgrade?

Yes, is recommended to have latest CHF installed

 

Current version TSCO 10.0, I need to follow upgrade path 10.7 -> 11.5.01 -> 20.02, do I need to install TSPS and ASSO during my jump to 10.7?

No, you can install RSSO and TSPS versions that are supported with 11.5.01(which is the version that ask for the integration), and finally upgrade all components to 20.02.

 

If you have custom views that require to be migrated, then yes, you need to install 10.7 with TSPS and ASSO, in order to use the view migration toolkit.

 

In case of any issues during the upgrade, what will be the roll back plan?

Open a case with BMC support to validate the steps and track the reason of why we need to execute a roll back.

Confirm on the case next information:

  • backup of the Application Server filesystem and TSCO database.
  • Time it will take to fully restore the database backup, you can get this information from your DBA admin.

 

Can I integrate TSCO with and already deployed RSSO and TSPS that is currently integrated with TSOM?

Yes, you just need to validate that the version of the RSSO and TSPS are compatible with the version of TSCO you are planning to deploy.

 

 

 

References:

TSCO Upgrade - Best Practices

TSCO Upgrade - PreChecks

TSCO Upgrade - Start

TSCO Upgrade - PostChecks

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  • Capture the logGrabber output from the TSCO Application Server and store it in your pc or server. In case any issue is presented after the upgrade we'll want to review the installation log and the DDL deployment logs, to ensure that the database scheme update has proceeded smoothly.  Problems can be detected and corrected at this point by that review that if we don't do it can present themselves as strange symptoms further down the line.
  • Once you finish the TSCO upgrade typically you'll want to install the latest Service Pack (same day/next day).
  • Once you upgrade the CHF, you will also require upgrading the Presentation Server plugin
  • If you have custom ETL’s created with Integration Studio (IS) you will require to upgrade IS and reimport the ETL packages.
  • If you are deploying sign certificates, you can find the steps on our TSCO documentation: Certificates

 

 

 

References:

TSCO Upgrade - Best Practices

TSCO Upgrade - PreChecks

TSCO Upgrade - Start

TSCO Upgrade - Common Questions

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1 - Open an “AMIGO: started” case with technical support, and include below data:

      • Type of environment (PROD, TEST, DEV, etc.)
      • Current TSCO version
      • Upgrade target version
      • Dataflow Report
      • TSCO database AWR report of last 24hrs (request to your DBA admin)
      • Aging configuration screenshot (Administration >DATA WAREHOUSE >Aging configuration)
      • Optional - Sizing Questionnaire (if planning to add workload)

2 - Make sure RSSO and TSPS are installed and functional.

      • Validate components are up and running:

$RSSO_HOME/bin/rsso server status

$TSPS_HOME/bin/tssh server status

      • Validate you can connect to RSSO and TSPS:

RSSO: https://rsso_server_name>:8048/rsso/admin/#

TSPS: https://<tsps_server_name>:8043/#/dashboard

3 - Execute the upgrade steps for the Application Server:

 

 

 

References:

TSCO Upgrade - Best Practices

TSCO Upgrade - PreChecks

TSCO Upgrade - PostChecks

TSCO Upgrade - Common Questions

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  • Review the System requirements for the Application Server and ETL Engine to ensure that your system meets the new requirements before starting the upgrade.
  • Review the database and client requirements to ensure that your system meets the new requirements before starting the upgrade. For TSCO 20.02 is required to install oracle client 12 or later
  • Starting version 11.5 and later, the memory requirements for the system that hosts the Application Server, has been increased from 8 GB to 16 GB. Ensure that your system has enough RAM to accommodate this increase in value.
  • Ensure that the Datahub system has a minimum of 10 GB of free space for the H2 data migration. The next command will tell how much space is free on the $CPITBASE file system:

cd $CPITBASE # The TSCO installation Directory, by default, /opt/bmc/BCO
df -h .

  • Ensure that you have a full backup of the TSCO database and file-system of the Application Server installation folder ($CPITBASE, by default /opt/bmc/BCO)
  • Copy the installation image to each of the TSCO servers that will be upgraded. This step will save you a lot of time when you are ready to start the setup execution. Download TSCO Installer.
  • For an X-Windows upgrade, make sure is working properly on each server (you can run the 'setup.sh' on the machines to make sure it works). We have been in situations where upgrade is canceled due to this detail.

This KA: The TSCO or TSCO Gateway Server/Agent installation fails with error, "java.lang.NoClassDefFoundError: Could not initialize class java.awt.Toolkit" when there isn't a valid DISPLAY assists on common issues for this point.

  • BMC recommends that you upgrade using root user, because the Shared Repository option is available only to the root user. But If you aren't making that change to the repository then you can run the TSCO upgrade as the TSCO Installation Owner user (the 'cpit' user by default)

 

 

 

References:

TSCO Upgrade - Best Practices

TSCO Upgrade - Start

TSCO Upgrade - PostChecks

TSCO Upgrade - Common Questions

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In Capacity Optimization team, we are always innovating on how to help our customers, and this time with the recent release of Truesight Capacity Optimization (TSCO) 20.02, we want to share with you a reminder on best practices to Upgrade TSCO.

 

 

TSCO support team, has been working directly with all our customers to upgrade TSCO environments, during these upgrades we have gather a lot of knowledge and experience, that we want to share with you to make an upgrade successful:

 

TSCO Upgrade - PreChecks

TSCO Upgrade - Start

TSCO Upgrade - PostChecks

TSCO Upgrade - Common Questions

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This spring we release  our new TrueSight Capacity Optimization (TSCO), 20.02, and we want you to take advantage of all the new enhancements:

 

TSCO 20.02 enhancements

 

We know the importance of upgrading to a new version and how challenging that can be.

 

 

This is why we have created the AMIGO (Assisting MIGration Offering) program that will help you make your upgrade simpler and reduce any potential problems.

 

 

The program includes:

 

 

  • End-to-end collaboration from BMC Support during upgrade, planning and implementation stages.
  • Interactive exploration of upgrade needs with a generous lead time (weeks to months).
  • Precheck and sizing of the environment to ensure success of the new implementation.
  • Briefing customers of common pitfalls arising for unique upgrade situations.
  • Priority-1 Case support during the upgrade implementation window (if required).

 

 

Below KA article explains the workflow of AMIGO program to satisfactory upgrade:

 

000011562 - BMC TrueSight Capacity Optimization Assisting MIGration Offering (AMIGO) - Supplemental Upgrade Documentation

 

Get now in contact with TSCO support, we will more than glad to assist you.

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