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This spring we release  our new TrueSight Capacity Optimization (TSCO), 20.02, and we want you to take advantage of all the new enhancements:

 

TSCO 20.02 enhancements

 

We know the importance of upgrading to a new version and how challenging that can be.

 

 

This is why we have created the AMIGO (Assisting MIGration Offering) program that will help you make your upgrade simpler and reduce any potential problems.

 

 

The program includes:

 

 

  • End-to-end collaboration from BMC Support during upgrade, planning and implementation stages.
  • Interactive exploration of upgrade needs with a generous lead time (weeks to months).
  • Precheck and sizing of the environment to ensure success of the new implementation.
  • Briefing customers of common pitfalls arising for unique upgrade situations.
  • Priority-1 Case support during the upgrade implementation window (if required).

 

 

Below KA article explains the workflow of AMIGO program to satisfactory upgrade:

 

000011562 - BMC TrueSight Capacity Optimization Assisting MIGration Offering (AMIGO) - Supplemental Upgrade Documentation

 

Get now in contact with TSCO support, we will more than glad to assist you.