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We are very pleased to announce that both BMC Helix Capacity Optimization 20.02 and TrueSight Capacity Optimization 20.02 have been released and they are now available!



The 20.02 release includes enhanced reporting, additional data collection, and improved user experience and more.  Here’s the details for the new capabilities in the 20.02 release.

  • Enhanced reporting capabilities
    • Advanced reporting capabilities using Smart Reporting TrueSight Capacity Optimization now offers a new way to create, administer, and publish custom advanced reports when integrated with TrueSight Smart Reporting. For details on integration, see Integrating with TrueSight Smart Reporting.
    • New Summary Data Mart wizard to create custom data marts
      Using the new Summary Data Mart wizard, you can build a custom data mart to retrieve the data according to your requirements. This simple and easy-to-use wizard allows you to create data marts using the necessary metrics without requiring a knowledge of SQLs. This custom data mart can then be used in a custom view or report. For details, see Creating a summary data mart for a custom view or report.
    • New Chart sizing options available for charts in capacity views 
      You can now maximize or minimize any charts included in capacity views pages. When maximized, the chart is displayed in the full-screen mode. For details, see Managing charts.

· Empowered Service-aware planning with an extended look back and forecasting duration

      You can now extend the forecasted days to saturation analysis window in the Business Services view to 180 days. This can be achieved by leveraging the Use long term data to compute indicators parameter added for the Days to Saturation indicator in the Thresholds page. For details, see Indicators.

  • Improved User Experience
    • Time zone user preferences for Investigate
      The Investigate Tool now allows you to view data in different timezones in investigate studies. This can be achieved using the new options added in the Settings page at the Investigate Study level. For details, see Creating and managing Investigate Studies.
    • Self-help
      Embedded self-help is now available. It provides guided assistance that helps you learn to navigate the product and complete tasks. From the Self-help pane, you can access relevant quick tours, links to documentation help topics, and videos.
    • Display of the Gateway Server hostname on the Configuration page
      When you configure the BMC Client Gateway for the Gateway Server, the Gateway Server hostname is now displayed on the Gateway Server Configuration page and the Manager run log files. For details, see Adding, removing, and inspecting Gateway Server details.


  • Simplified Data Access Control
    New Agent Data REST API now available. It does analyze real-time data and historical data to address any capacity and performance issues in your environment. For details, see Agent Data API.


  • Extended Coverage for Data Collection
    • Support for Pivotal Cloud Foundry:
      • New ETL to import data from Pivotal Cloud Foundry – Pivotal Cloud Foundry, a unified, multi-cloud platform to manage enterprise applications at scale is now supported. The Pivotal CF - Integrator enables you to extract capacity metrics from both Pivotal Cloud Foundry component VMs and Applications manager. For details, see Integrator for Pivotal CF.
      • New out-of-the-box view for Pivotal Cloud Foundry - The new, out-of-the-box, Pivotal Cloud Foundry view enables you to manage the capacity and efficiency of containerized environment and applications, VMs, and infrastructure level. For details, see Pivotal Cloud Foundry view.
    • New ETL to import data from the Nutanix Acropolis Hypervisor
      The new Nutanix - Prism API Extractor for AHV ETL enables you to collect configuration and performance data of the Nutanix Acropolis Hypervisor entities.

    • ETL module enhancements:
      • k8s data collection updates - Enhanced to support data collection from RedHat Openshift 3.9 to 4.1 and Google Kubernetes Engine (GKE)
      • Dynatrace ETL  - enhanced to support Hostname, Dynatrace Entityid and Dynatrace Entityid/Hostname as lookup options in the Dynatrace-Extraction property
      • Enhanced Gateway VIS file parser to support additional metrics such as ability to view estimated CPU utilization for a hyperthreaded system, support timezones for systems and business drivers and better tuning for NUMA parameters


    • Extended software support:
      The following ETLs now support new software versions.

OpenStack API Extractor Service

Stein and Train version

Moviri Integrator for TrueSight Capacity Optimization - k8s Heapster

Kubernetes Version 1.5 to 1.14

Moviri Integrator for TrueSight Capacity Optimization – k8s (Kubernetes) Prometheus

Kubernetes Version 1.5 to 1.14

Moviri Integrator for TrueSight Capacity Optimization - Splunk

Splunk 7



  • Platform Updates
    • New operating systems versions are now supported for Application Server, ETL Engine, Gateway Server, and Capacity Agents. For a list of all the supported operating systems, see Planning.


  • and more....



Want to learn more?

Access the release notes of BMC Helix Capacity Optimization 20.02 and TrueSight Capacity Optimization 20.02!

Sign-up for the upcoming Live Webinar focused on ‘What’s new in Helix/TrueSight Capacity Optimization’  and check out the Best Practices Webinar Calendar for more sessions.


BMC Helix Capacity Optimization is the new cloud-based capacity management solution designed to align IT resources with business service demand and offered by BMC as part of the Helix Optimize suite.


More solution details at:

BMC Helix Capacity Optimization

BMC Helix Optimize suite

TrueSight Capacity Optimization