• Track-It! 2019 R2 (2019.02.48) now available - APIs and native mobile applications highlight the release

    I am excited to announce the general availability of Track-It! 2019 R2.   This release continues the innovation of the new Track-It! platform and provides another release of new content for the Track-It! custome...
    Cris Coffey
    last modified by Cris Coffey
  • Track-It! on a public facing web server

    May 2019 - Blog updated for Track-It! 2018/2019 versions.   I receive this question from users periodically and I hate to start off by saying "It depends", but it does.   Overview This type of setup, whil...
    Cris Coffey
    last modified by Cris Coffey
  • Calculate totals for group of records in a Track-It! 2018 Reports

    You must have came across situations where you want to add total, count of record e,g, Purchase Item totals, Cost totals, Number of assignments, etc in your own custom report with in Track-It! 2018. This is easily po...
    Manish Gadgil
    last modified by Manish Gadgil
  • Manually installing the Inventory Agent in Track-It! 2018

    Track-It! 2018 uses BMC Client Management for its Discovery, Auditing, Remote Control, Patch, Deployment, Compliance and other asset management related functions and one question that has come up a few times now is: &...
    Cris Coffey
    last modified by Cris Coffey
  • Getting started with Track-It! - Asset Discovery

    So you just installed Track-It! and need to understand how to get started.  There are some configuration wizards and other useful tools that help new users with the setup of a new install of the product. If you m...
    Cris Coffey
    last modified by Cris Coffey
  • CLOSED: Take the BMC Communities Feedback Survey, Sep'18

    How are we doing?  Thanks for using BMC Communities. To help us improve, we'd like to ask you a few questions about your experience so far. It should take you less than 3 minutes to finish, and your answers will...
    Cris Coffey
    created by Cris Coffey
  • Track-It! 2018 Release (20.18.2.130): BMC shows commitment to Track-It! with new platform, completely refreshed user experience, browser based interface and numerous additional improvements

    Track-It! is back!   I am extremely excited to announce the general availability of Track-It! 2018.   With this new platform, BMC not only continues to show innovation in IT Service Management, but also c...
    Cris Coffey
    created by Cris Coffey
  • Trending in Support: Updating Track-It!

    The Track-It! Support Team are asked a lot of questions about upgrading the product to the latest version - Track-It! 11.4 Service Pack 1. We recommend all customers are up to date with this release to benefit from; ...
    Toby Draper
    last modified by Toby Draper
  • Teach yourself Track-It!... Reports. Part 1 Simple reports from extracted data

    In recent months, I have been publishing Pulse articles for Track-It!, reflecting the kinds of queries we are dealing with in support. I will continue to publish those around 20th of each month. Here’s a link to...
    Toby Draper
    last modified by Toby Draper
  • Changes to Product Licensing for Track-It!, FootPrints, and Client Management

    Change is coming for Track-It! , FootPrints service desk, and Client Management customers!   WHAT IS HAPPENING? In early 2018, the “Numara Support site” (Support.NumaraSoftware.com) will be replaced...
    Cris Coffey
    created by Cris Coffey
  • Join the Track-It! Developers Circle

    If you are the type of person who loves to see what is going on behind the scenes or loves to tinker with the latest and greatest software updates before the rest of the general public, then this is the place for you....
    Cris Coffey
    last modified by Cris Coffey
  • Are you interested in beta testing the new Track-It! platform early?

    Based on the initial success of the Production Beta Program for Track-It! 2017, we have decided to open the door for a limited number of additional participants. This program gives you the opportunity to migrate to th...
    Cris Coffey
    last modified by Cris Coffey
  • Track-It! will be at the T3 Service Management & Automation Conference Nov 6-10

    Our annual user conference this year has a new name. The conference formerly known as Engage, is now the T3 Service Management & Automation Conference and will be held November 6 - 10, 2017 at The Palms Hotel and ...
    Cris Coffey
    last modified by Cris Coffey
  • Trending in Support: New Track-It! Videos Uploaded!

    Hello Everyone,   I wanted to take this opportunity to share some useful Track-It! Video's that have been published on YouTube in the BMCdocs channel.   Please subscribe to this channel for more video's li...
    Brian Da Silva
    last modified by Brian Da Silva
  • Introducing the Track-It! Developers Circle

    Things are changing with Track-It! and we have some good news to share with you today.   As you may already know, we are hard at work on a new version of Track-It! that is based on a completely new platform, is ...
    Cris Coffey
    last modified by Cris Coffey
  • Track-It! at BMC Engage User Conference

    Hello Track-It! Community!   The BMC Engage user conference Sept 6-9 in Las Vegas is fast approaching and we have been hard at work putting together some great sessions for you.   Have you registered for t...
    Cris Coffey
    last modified by Cris Coffey
  • Track-It! 11.4 is now available!

    I am excited to announce that Track-It! 11.4 is now available! This release is another great step in improving the utility of Track-It! and the productivity of the people who use it. This release contains a few enhanc...
    Cris Coffey
    last modified by Cris Coffey
  • BMC Engage 2016 - Call for Topics!

    This reminds me of one of my favorite Christmas movies of all time, Elf.   In one of the early scenes of the movie, Santa returns from his journey delivering presents for Christmas and announces to the elves tha...
    Cris Coffey
    last modified by Cris Coffey
  • Track-It! Security Advisory [24-Dec-2015]

    Track-It! 11.4 Hotfix 3 (11.4.0.440) addresses two high severity Security Vulnerabilities. Track-It! 11.4 Security Vulnerability: unauthorized access thru Track-It! Service components Exploit published in CVE-201...
    Manish Gadgil
    last modified by Manish Gadgil
  • BMC Track-It! Training in 2016

      BMC training schedule is posted for January and February.  We want you to be successful in BMC solutions.  We run classes year round and worldwide across the BMC product lines.  Below are the cl...
    Kim Wharton
    last modified by Kim Wharton