Has anyone installed this application on a Windows 10 computer and successfully synchronized your Bar Code device to enable the use of Bar Code asset scanning in TrackIT? I have it working in Windows… Show more
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I want to be able to be able to remove the "View all my Change Request Approvals" from the default view.
When you try to print a ticket, it will not print the notes or Additional information field. Is there a way to fix that? Thank you, Sergey
We have a few cases where Track-it is installed on technician's Windows 10 PC and it closes as soon as it is opened. We've tried uninstalling and reinstalling with no change. Has anyone else seen… Show more
Are there any roadmap plans to add configuration for an Exchange MAPI email box instead of IMAP/POP3. By default, Exchange 2013 and 2016 has IMAP services disabled and if often left disabled in a… Show more
Can we get an option to allow business rule notifications to also notify emails in the "Email cc" field.
Story: When a ticket is updated with new/changed Status or Notes and the field(s) under Notification Information EMAIL Cc or EMAIL Bcc have been filled in with EMAIL addresses that these Cc'd or… Show more
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We are using Track-it! 188.8.131.52 and would like very much to see a feature that allows for the following: SCENARIO: We have several Work Orders generated that report on bugs in a vendor…