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Recent Activity

Bob Duker
OK,  I've run up against this when creating templates:   When creating a template with multiple assignments, or even just one assignment; those assignment work orders are by necessity, very generic…
Igor Mihevc
Potential customer just asked me if Track-It is able to manually import assets (monitors, printers) using CSV files. They don't want to use Client Management, they just want import Assets for…
Mario Belcourt
Be able to increased the limit of attached files for emails and in the Solution section or set the limit as your BMC site to 2Gb
Allpak Administrators
The categories in our system are set up in such a way that there are multiple "master" categories that are unique but they contain subcategories that are identical. Now when we search for a category…
TJ Gross
According to BMC Support, the ability to schedule database backups like we could in previous versions.  The workaround was to create the schedule in our SQL Server, but we decided to go with Express,…
Tasha Helton
Hi, I would like the ability to add custom text fields and drop-down fields to the Change form.  For instance, it would be nice to have more information about the change. Like Description of the…
Mike Metheny
When a change request goes out and not all approvers approve the change, and a technician still completes the work and closes the work order, the status is automatically set to "Cancelled" in the…
Russ Jones
Is there a way to change the 'Owner' of a solution?   We have several Solutions that were created by someone logged in a System Admin and are referenced in several Templates that will populate a… (Show more)
in Track-It!
Richard Rowe
It would appear that not all the audit history is being captured.   I have made manual changes and also created business rules that should be a system change (automated process) but none are…
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