The BMC Customer Support team wish to notify customers of an issue affecting the download of Redhat 4, 5 and 6 data from both the BSA Offline Downloader and a BSA Online Catalog Update job.


The issue is described in full in this Knowledge Base article along with instructions on how to obtain and apply the fix for your BSA Environment.


Redhat 7 downloads/updates are not affected by this issue and the issue is not confined to specific versions of BSA.