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The newest version of Remedyforce (Summer 20) introduces a feature called "My workday". My Workday is a new visual way to help your staff (and admins) on keeping track on their pending Incidents, Tasks, Change Requests or Problems, it is as simple as creating list views on your console or a view from the Salesforce Standard tabs and then you may utilize the views on My Workday cards,  take a closer look on how it works and how you may activate this function in your org with this quick demo video.

 

 

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