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Please join Jair as he presents on Best Practices of How to Efficiently Use Incident Features during the September 30, 2020 webinar.


In this session he will review the best practices for different incident features that are available in BMC Helix Remedyforce as well as different use cases that can applied for each one.

• Locking Incident records

• Incident Matching

• Creating Incidents from Email

• Incident Console

• Bulk Update Incidents from Console


Jair Ramos is a Staff Specialist Technical Support Analyst


Event Registration Details

Date: Wednesday, September 30,  2020

Time: 10 a.m. Central Daylight Time (GMT-5)

Registration Link:


After registration, you will receive a confirmation email.


For more information, or if you have questions, please contact Jair Ramos

BMC Helix Remedyforce