Please join Jair as he presents on Best Practices of How to Efficiently Use Incident Features during the September 30, 2020 webinar.
In this session he will review the best practices for different incident features that are available in BMC Helix Remedyforce as well as different use cases that can applied for each one.
• Locking Incident records
• Incident Matching
• Creating Incidents from Email
• Incident Console
• Bulk Update Incidents from Console
Jair Ramos is a Staff Specialist Technical Support Analyst
Event Registration Details
Date: Wednesday, September 30, 2020
Time: 10 a.m. Central Daylight Time (GMT-5)
Registration Link: https://globalmeet.webcasts.com/starthere.jsp?ei=1371091&tp_key=529fbb5c1d
After registration, you will receive a confirmation email.
For more information, or if you have questions, please contact Jair Ramos
BMC Helix Remedyforce