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A picture’s worth a thousand words, at least that’s how the saying goes. We at BMC Helix Remedyforce are excited to share a fantastic picture showing the ever evolving BMC Helix Remedyforce Ecosystem !


The picture above shows all the great integrations that BMC Helix Remedyforce has with other complimentary products. We continue to add partners to this picture to help our customers extend the use of BMC Helix Remedyforce within your company !


We are continuously building out the ecosystem around BMC Helix Remedyforce. Some of them are BMC offered, meaning that the necessary scripts, built-in connectors and configuration files are offered through BMC. Other native integrations can be configured within the BMC Helix Remedyforce administration interface. For custom requirements, Salesforce and BMC Helix Remedyforce offer a wealth of examples to build out integrations using web services.


This time, we’d like to showcase OwnBackup that could possibly help expand the use of BMC Helix Remedyforce. To set expectations, we are showcasing this vendor because some of you asked the question of how BMC Helix Remedyforce manages the backup of data.


OwnBackup accelerates business growth through automatic and complete Salesforce data protection. Our platform provides a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency. With OwnBackup data protection, your organization can avoid unexpected detours along your digital transformation journey.


OwnBackup, a top-rated partner on the AppExchange, is here to help you identify the five concepts that really matter when it comes to a comprehensive backup and recovery namely


  • Recovery Point Objective (RPO) and Recovery Time Objective (RTO)
  • Data Integrity
  • Security
  • Reliability
  • Accessibility


By making the tough decision to retire their Data Recovery service, Salesforce has reiterated their commitment to customer success and trust. Now is the perfect time to reassess your current backup and recovery strategy. Were you completely relying on Salesforce’s Data Recovery service? Why not start backing up with their native Weekly Export service instead? Any backup strategy is better than doing nothing at all.

Now is the perfect opportunity to take a step back and put a comprehensive backup and recovery plan in place to ensure that your Salesforce data has the same level of protection as your other critical systems.


Convinced an need a demonstration then go here or do you have a question or remark then please do comment on this blog so we can address them.