Share This:

How's everybody holding up?  The last time we posted the Tech Update, little did we know we'd be in a whole new world 30 days later; yet, here we are.  We hope you and your family are safe and well.  If there's anything we can do to assist please reach out.


I remember years ago when I first worked on a distributed team.  We'd jump on a conference call.  We would chat, then each of us would go quiet as we responded to emails or did some debugging and coding.  We could hear each other working and there was an odd comfort in that.  Then suddenly one of us would make an off the cuff comment and we'd be chatting again. 


So, even if you just want to jump on a call to have someone different to talk to, we can be there for you.


Stay safe and let's get on with this month's Tech Update!


Salesforce Summer '20

The Salesforce Summer '20 release has been delayed.  Salesforce recognizes that companies are in a unique place right now and delaying the Summer '20 release allows customers to stay more focused on what's going on right now.  You can find the new calendar on Page 7; but the major push is delayed till July.


Instance Refreshes

NA37, NA39, NA44, NA45, NA64, NA68: Sunday, June 21, 2020: 02:00 - 05:00 UTC


See Page 9 for details.


Instance Names

NA37, NA39, NA44, NA45, NA64, NA68: June 21, 2020

New names will be annouced at least six weeks before

See Page 10 for details.


Prepare for the Google Chrome Cookie Attribute Change

Google Chrome 80 changes the default behavior of cookies in cross-domain scenarios.  Chrome 80 introduces a new default value for cookie attribute: "SameSite=Lax".  (Previously, the SameSite cookie attribute defaulted to "SameSite=None").


What does this mean?

  • Cookies won't work for non-secure (HTTP) browser access.  You should use HTTPS instead.
  • Any custom integrations that rely on cookies might no longer work in Google Chrome.  This change particularly affects - but is not limited to - custom single sign-on, and integrations using iframes.

Google Chrome Browser Cookie Knowledge Article


See Page 16 for details.


Feature Retirements


        Salesforce is planning to retire the Salesforce mobile web experience with the Salesforce Summer '20 release.

        To date you have been able to access the "Salesforce mobile app" experience on your device in two ways, by installing the downloadable Salesforce

        mobile app from Google Play or  the App Store or via a supported mobile browser.  Salesforce is removing access to Salesforce on your browser,

        i.e. the mobile web experience.  Starting in June 2020, you need to have  the  Salesforce mobile app installed on your device or

        use Lightning Experience on iPad Browsers.  See the link for more details.


        Effective July 31, 2020, Data Recovery as a paid feature will be deprecated and no longer available as a service.  The Data Recovery service, formally

        known as Data Restoration, is a legacy process which was used as a last resort, where Salesforce can potentially recover your data at a specific point

        in time.  To help customers routinely back up their data, Salesforce offers several native options that are available for no additional cost to customers. 

       See the link for details.


       Salesforce is retiring support for Lightning Experience with Microsoft Edge Legacy including Lightning console apps such as

       Lightning Sales Console and Lightning Service Console,  and Communities December 31, 2020.  Users can and should download

       the new Edge browser, which Microsoft released in January 2020, directly from the Microsoft site.


       What is Microsoft Edge Legacy?  Microsoft Edge Legacy is the EdgeHTML based browser that is currently the default browser on Windows 10 PCs.

       The new Microsoft Edge is based  on Chromium and was released in January 2020.  The browser is available on Windows 7, Windows 8 and 8.1,

        Windows 10, and macOS.  See the link for details.


        With Salesforce Summer '21 release the following Lightning Platform API legacy versions will be retired and will no longer be

        supported by Salesforce.

    • SOAP: 7.0, 8.0, 9.0, 10.0, 11.0, 12.0, 13.0, 14.0, 15.0, 16.0, 17.0, 18.0, 19.0, 20.0
    • REST: v20.0
    • Bulk: 16.0, 17.0, 18.0, 19.0, 20.0

        Make sure you check any Pentaho implementations to ensure you're using the latest Salesforce API versions.

        Additionally, if you have any custom integrations that make calls into Salesforce, ensure that you review those with your

        development team or partner to ensure that they are using the more current APIs.  See the link for more details.