Share This:

It's a fairly light tech update this month; however, there's a few very important things to note.



Instance Refreshes

The upcoming instance refresh schedule is still being confirmed for 2020 so there are currently no new maintenances scheduled at this time.


Prepare for the Google Chrome Cookie Attribute Change

Google Chrome 80 changes the default behavior of cookies in cross-domain scenarios.  Chrome 80 introduces a new default value for cookie attribute: "SameSite=Lax".  (Previously, the SameSite cookie attribute defaulted to "SameSite=None").


What does this mean?

  • Cookies won't work for non-secure (HTTP) browser access.  You should use HTTPS instead.
  • Any custom integrations that rely on cookies might no longer work in Google Chrome.  This change particularly affects - but is not limited to - custom single sign-on, and integrations using iframes.

Google Chrome Browser Cookie Knowledge Article


See Page 13 for details.


Feature Retirements

        Salesforce is planning to retire the Salesforce mobile web experience with the Salesforce Summer '20 release.

        To date you have been able to access the "Salesforce mobile app" experience on your device in two ways, by installing the downloadable Salesforce

        mobile app from Google Play or  the App Store or via a supported mobile browser.  Salesforce is removing access to Salesforce on your browser,

        i.e. the mobile web experience.  Starting in June 2020, you need to have  the  Salesforce mobile app installed on your device or

        use Lightning Experience on iPad Browsers.  See the link for more details.


  • Data Recovery: July 31, 2020Effective July 31, 2020, Data Recovery as a paid feature will be deprecated and no longer available as a service.  The Data Recovery service, formally known as Data Restoration, is a legacy process which was used as a last resort, where Salesforce can potentially recover your data at a specific point in time.  To help customers routinely back up their data, Salesforce offers several native options that are available for no additional cost to customers.  See the link for details. 


       Salesforce is retiring support for Lightning Experience with Microsoft Edge Legacy including Lightning console apps such as

       Lightning Sales Console and Lightning Service Console,  and Communities December 31, 2020.  Users can and should download

       the new Edge browser, which Microsoft released in January 2020, directly from the Microsoft site.


       What is Microsoft Edge Legacy?  Microsoft Edge Legacy is the EdgeHTML based browser that is currently the default browser on Windows 10 PCs.

       The new Microsoft Edge is based  on Chromium and was released in January 2020.  The browser is available on Windows 7, Windows 8 and 8.1,

        Windows 10, and macOS.


       See the link for details.


        With Salesforce Summer '21 release the following Lightning Platform API legacy versions will be retired and will no longer be

        supported by Salesforce.

    • SOAP: 7.0, 8.0, 9.0, 10.0, 11.0, 12.0, 13.0, 14.0, 15.0, 16.0, 17.0, 18.0, 19.0, 20.0
    • REST: v20.0
    • Bulk: 16.0, 17.0, 18.0, 19.0, 20.0

        Make sure you check any Pentaho implementations to ensure you're using the latest Salesforce API versions.

        Additionally, if you have any custom integrations that make calls into Salesforce, ensure that you review those with your

        development team or partner to ensure that they are using the more current APIs.  See the link for more details.