All Production and Sandbox environments are now on Salesforce Winter 20! See page 5 for details.
CORRECTION: Lightning Experience Critical Update Will Activate in Jan. 2020
Originally Salesforce had announced that this Lightning Experience Critical Update would be turned on with the Salesforce Winter 20 roll-out; however Salesforce just recently announced that the roll-out is now delayed and will activate in January 2020. See page 6 for details.
NA51, NA56, NA63: November 3, 2019, 08:00 - 12:00 UTC
NA32, NA53, NA60: January 19, 2020, 03:00 - 07:00 UTC
See page 8 for details.
Instance Name Changes
November 3, 2019, 08:00 - 12:00 UTC
NA51 --> NA118 or NA126
NA56 --> NA120 or NA121
NA63 --> NA134 or NA171
January 19, 2020, 03:00 - 07:00 UTC
NA32 --> TBD at least six weeks before
NA53 --> TBD at least six weeks before
NA60 --> TBD at least six weeks before
See pages 9 for details.
Feature Retirement Monthly Digest
Salesforce will be launching a new Salesforce Feature Retirement monthly digest. This consolidated view is now your single point of communications about all upcoming retirements that impact your Salesforce ogs. This digest is scheduled for the third week of October. See page 21 for details.
Upcoming Feature Retirements
There are quite a few retirements being announced and can be found on page 22. Below are the ones we think could have an impact on our Remedyforce customers.
Legacy Folder Sharing End Date: June 1, 2020 Learn more
Salesforce Mobile Web Experience End Date: June 1, 2020 Learn more
Lightning Platform Legacy API Versions End Date: October 1, 2020 Learn more
See page 22 for details and other feature retirements.