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Salesforce Winter '20 is now Live!

All Production and Sandbox environments are now on Salesforce Winter 20!  See page 5 for details.

 

CORRECTION: Lightning Experience Critical Update Will Activate in Jan. 2020

Originally Salesforce had announced that this Lightning Experience Critical Update would be turned on with the Salesforce Winter 20 roll-out; however Salesforce just recently announced that the roll-out is now delayed and will activate in January 2020.  See page 6 for details.

 

Instance Refreshes

NA51, NA56, NA63: November 3, 2019, 08:00 - 12:00 UTC

NA32, NA53, NA60: January 19, 2020, 03:00 - 07:00 UTC

 

See page 8 for details.

 

Instance Name Changes

 

November 3, 2019, 08:00 - 12:00 UTC

NA51 --> NA118 or NA126

NA56 --> NA120 or NA121

NA63 --> NA134 or NA171

 

January 19, 2020, 03:00 - 07:00 UTC

NA32 --> TBD at least six weeks before

NA53 --> TBD at least six weeks before

NA60 --> TBD at least six weeks before

 

See pages 9 for details.

 

Feature Retirement Monthly Digest

Salesforce will be launching a new Salesforce Feature Retirement monthly digest.  This consolidated view is now your single point of communications about all upcoming retirements that impact your Salesforce ogs.   This digest is scheduled for the third week of October.   See page 21 for details.

 

Upcoming Feature Retirements

There are quite a few retirements being announced and can be found on page 22.  Below are the ones we think could have an impact on our Remedyforce customers.

 

  • Legacy Folder Sharing                                      End Date: June 1, 2020       Learn more
  • Salesforce Mobile Web Experience                  End Date: June 1, 2020       Learn more
  • Lightning Platform Legacy API Versions           End Date: October 1, 2020  Learn more

 

See page 22 for details and other feature retirements.