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Hello BMC Helix Remedyforce Family,


We are happy to announce a new 'Meet The Champions' blog post series, to spotlight those awesome members who dedicate their time to help other members of our community. You might have seen them replying to your questions (or others'), and sharing wisdom to make this a better place to be. We thank them, and we feel it is time the whole community get to know them better! Spotlighted champions will also be invited to be a part of an exclusive community, where they can interact with other champions on improving the overall BMC Communities experience.


In our very first edition, kedar zavar talks about his experience with BMC Communities, personal life, and more!



Q. Do you remember how you were introduced to BMC Communities? What was your journey like?

Being part of BMC family, my goal has always been to help our customers. BMC community is great place to collaborate. It all started with helping someone I knew and now its like habit. Can’t see any question unanswered!


Q. Tell us a bit about your work and goals?

I work as Solution Architect at Cloudaction. I am passionate about improving customer ITSM process and solving issues. Worked on 150+ engagements. I have multiple Certifications in Salesforce, ServiceNow, ITIL. My goal is to have best knowledge in ITSM. Always keen to learn more.


Q. What draws you to participate in BMC Communities?

I enjoy solving customer issues.  What I have learnt is when you share knowledge with others, it helps deepen your own knowledge and engrains what you know! Love engaging in those conversations.  Helped me to learn more.


Q. Did you make any new friends in BMC Communities? Do you have any stories to share?

Indeed!  I believe sharing knowledge is the most fundamental act of friendship. I have made many friend and followers! The list is growing each day.




Q. Do you have any message for the new members of BMC communities?

Do not hesitate to ask!  Keep sharing!

An investment in knowledge always pays the best interest.” ― Benjamin Franklin


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Q. What  is your favorite movie(s)?

Pirates of the Caribbean: The Curse of the Black Pearl! Love Jack Sparrow!


Q. Who is the greatest player in your favorite sport?

Coming from India, I am passionate about Cricket.

Sachin Tendulkar - Indian batting legend. 


Q. What was the best vacation you have had?

Italy – Capri. One of the most beautiful places on Earth!


Q. How do you like to spend your spare time?

     I love gardening - growing my own greens.  I am also a soccer coach.  Enjoy cooking.


Q. Any cool story behind choosing your unique ‘Rfuser’ username for BMC Communities?

     It’s my lucky user “Remedyforce User”. That is my test user 


Q. If you could pick one thing that could be made better in BMC Communities, what would be it?

Make mobile app for communities more intuitive.  Would like to see MVP program for BMC communities just like this




Thank You Kedar, for all the wonderful work you are doing here!

Community members, please make sure that you visit Kedar's profile, and click 'Follow' (in 'inbox' if you wish to be notified on all activities) to be in touch with him, and be updated.


If you have had an interaction with Kedar that helped you, feel free to share with us in the comments below!