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Salesforce Summer '19

Salesforce Summer '19 has already been rolled out to a subset of Sandboxes.  The official release dates for production are currently the weekends of June 7th and June 14th.

See pages 5 - 6 for details.


Requirements for the Salesforce Mobile App (fka: Salesforce1)

Apple iOS requirements

The Salesforce for iOS mobile app will required iOS 12.0 and higher in v220.0, which is planned to be released alongside Salesforce Summer '19.  Salesforce is ending support for versions 11.x and lower so that they can focus their resources on supporting the most recent OS versions that the majority of their customers use.


Android OS requirements

Salesforce App for Android is retiring support for Android 5.0 with Salesforce Summer '19 release.  You will be required to use Android 6.0 or higher.  This change will provide a more secure experience for Android users as well as allow Salesforce to deliver new features not possible if they continued support for Android 5.0.


See pages 7 - 8 for more details.


Instance Refreshes

EU9: June 2, 2019, 02:00 - 06:00 UTC 

NA33 & NA44: July 21, 2019, 02:00 - 06:00 UTC

NA40 & NA50: July 21, 2019, 07:00 - 11:00 UTC

NA42 & NA78: August 4, 2019, 07:00 - 11:00 UTC


See page 12 for details.


Instance Names

June 2, 2019, 02:00 - 06:00 UTC

EU9 -> EU29 or EU30


July 21, 2019, 02:00 - 06:00 UTC

NA33 --> NA117 or NA119

NA40 --> NA141 or NA142

NA44 --> NA110

NA50 --> NA122 or NA124


August 4, 2019, 07:00 - 11:00 UTC

NA42 --> NA113 or NA114

NA78 --> NA115 or NA116


See page 13 for details.


Site Switches

June 15, 2019| EU14, EU15, EU16, EU17, EU18, NA65, NA66, NA70

June 16, 2019| NA90, NA94, NA95, NA99

July 6, 2019|  AP8, AP9, AP14, AP15, EU13, NA61, NA64, NA79

July 7, 2019 | NA49, NA57, NA87


See page 22.


Feature Retirements

For those who may be using the Salesforce Agent Console for Customer Service, it will be retired in the Salesforce Spring '20 Release.  Admins will need to plan on transition users to the Lightning Console.  This has no impact nor should it be confused with the Remedyforce Console.


See page 33 for details.