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A picture’s worth a thousand words, at least that’s how the saying goes. We at BMC Helix Remedyforce are excited to share a fantastic picture showing the ever evolving BMC Helix Remedyforce Ecosystem !


The picture above shows all the great integrations that BMC Helix Remedyforce has with other complimentary products. We continue to add partners to this picture to help our customers extend the use of BMC Helix Remedyforce within your company !


We are continuously building out the ecosystem around BMC Helix Remedyforce. Some of them are BMC offered, meaning that the necessary scripts, built-in connectors and configuration files are offered through BMC. Other native integrations can be configured within the BMC Helix Remedyforce administration interface. For custom requirements, Salesforce and BMC Helix Remedyforce offer a wealth of examples to build out integrations using web services.


This time, we’d like to showcase ELTON that could possibly help expand the use of BMC Helix Remedyforce. To set expectations, we are showcasing this vendor because some of you asked the question if BMC Helix Remedyforce does equipment tracking. As you well know that is not what BMC Helix Remedyforce is designed for. As you could read their are various possibilities in interacting with solutions from other vendors. So it is good to understand that at the moment we have no experience and have no intentions in building out such integration.


Managing equipment, tools and other devices in the field requires knowing where they are at all times. Quickly identify the precise location of every fixed or movable asset in your business. Easy-to-install hardware combined with a reliable network and smart devices provides a complete tracking system that will streamline your asset management process. Work smarter by accessing real-time data in the office or remotely via smart phones, tablets or other mobile devices.

To assist people in understanding how to do equipment tracking properly accountabilitycorp  has published this free ebook. The ebook covers off all you need to know about modern equipment and asset tracking solutions. If you are wondering what best practices in equipment tracking look like today this ebook is for you.

We walk you through the following topics

  • Lifecycle of Equipment
  • Day to Day Operations
  • Labelling Equipment
  • Repairs and Maintenance
  • Audits and Physical Counts
  • Responsibility of Assets
  • Loan of Equipment
  • Location Tracking
  • Data Loading and Cleaning

Download it here


Some sample use cases can be found but more important is that the solution is also available on the salesforce AppExchange under ELTON - Equipment Location Tracking ONline meaning that is uses the same platform as BMC Helix Remedyforce.


They have also a presentation which walks you trough Equipment Tracking, Best Practices


For any more details or product demo please contact us so we can get you in to contact with the right people.