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Release Calendar 

BMC Helix Remedyforce Summer 20 Patch 1 is available for self-upgrade! BMC Helix Remedyforce: How to Self Upgrade a Remedyforce Sandbox to the Latest Version? - INCLUDES VIDEO

 

Latest Version: BMC Helix Remedyforce Summer 20 Patch 1, Build 202002.79.20.

Release notes and notices - Documentation for BMC Helix Remedyforce 20.20.02  - BMC Documentation

Known and corrected issues - Documentation for BMC Helix Remedyforce 20.20.02 - BMC Documentation

20.20.02 enhancements - Documentation for BMC Helix Remedyforce 20.20.02 - BMC Documentation

Product announcements - Documentation for BMC Helix Remedyforce 20.20.02 - BMC Documentation

 

 

SEPTEMBER LIVE: Best Practices of How to Efficiently Use Incident Features Webinar

 

 

Self Service Resources Available 24 hours a day

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Learn something new today and check out the latest videos and recorded webinars.

Find videos fast: BMC Helix Remedyforce YouTube Support Video Index

 

BMC Helix Remedyforce Monthly Newsletter – Sept 2020 Edition

 

Support Product Pages

You can find information about documentation, support lifecycle dates, knowledge base articles, community forums, youtube videos and other resources all in one place.

 

Top viewed Knowledge Articles

Run into an issue? Trying to self-solve? We might have a knowledge article (KA) for that. Check out these new communities posts to see the top viewed KAs for the last quarter:

 

These posts will be updated regularly to help you find top trending KAs.  Last updated September 15, 2020