The event was attended by 32 delegates, covering 19 different organizations from across Europe.
The agenda for the user group meeting showcased the Remedyforce Winter ’19 Roadmap delivered by John Fulton (Principal Product Manager).
The event also included two customer stories, from Erica Dean (Pernod Ricard) delivering a session about Pernod Ricard’s Remedyforce European rollout, and from Martin Lofgren (Paulig Ltd) detailing their Remedyforce journey and challenges.
Key outcomes from the meeting included:
Very positive feedback from customers in general regarding the value of User Groups
The importance of communicating with our customers around the future direction of the product
The power of networking with peers
We’re so happy to say that the attendees had great feedback and are looking forward to the next event!
If you have topics you'd like to see covered in the next BMC Helix Remedyforce User Group Meeting please leave them in the comments below.