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It's still hot here in Texas...but what makes it all bearable is the fact that NCAA football is kicking off!  Anyone who knows me, knows I'm a huge college football fan.  I went to a college that didn't have a football team, so I have the luxury of picking my "teams".  Yes..I typically have one or two teams from each conference that I like and root for throughout the year.  Now if I can only get fall to come as quickly to try and cool down!'s the Salesforce August 2018 Monthly Tech Update.


Salesforce Winter '19!

Sandbox preview for Salesforce Winter '19 will start being rolled out the weekend of September 7th.  What you may not know, is that we've already gotten our hands on a pre-release of Winter 19 and have been testing Remedyforce to ensure usage continuity.   We also test with all Salesforce Critical Updates so if there are things introduced, we have the ability to get ahead and make sure we address things if they come up.



Be sure and check out Page 5 for more details.


Flash File Preview Behavior Change

Prior to Salesforce Summer '18 release, when a Salesforce Classic user clicked on the thumbnail to preview a file posted in Chatter, it was displayed in a window in front of the feed.  Now, they'll be redirected to see the file detail page to preview the file.   This change is due to an announcement by Adobe to end of life Flash.  Several web browsers already block Flash, and other plan to phase it out.  Salesforce has switched to Lightning previews, which are more secure and provide higher quality previews.


See Page 6 for details.


URL Format Change

In Salesforce Summer '18, Salesforce has changed the URL format used by Lightning Experience standard apps, console apps and the Salesforce mobile app.  This is to address the issue of users being directed to an unexpected location when they access Lightning Experience URLs before authenticating.


See Page 7 for details.


Full Content Push Notifications

With the Salesforce Summer '18 release all push notifications to v16.0+ of the Salesforce mobile apps for iOS & Android will be sent fully encrypted.  Salesforce has added a new connected app preference to control display of the full content push notifications outside the Salesforce mobile apps (e.g. on device's locked screen).  This preference will be ON by default.


See Page 9 for details.


Sandbox Migrations

Similar to instance refresh, during a sandbox migration, Salesforce is moving a sandbox instance to new infrastructure equipped with the latest and greatest technology.


CS1, CS2, CS4, CS22, CS24, CS27, CS28, CS41, and CS43:  October 20, 2018 23:00 - 00:30 UTC or 4:00PM - 5:30PM US Pacific Time


See Pages 15 & 16 for details.


Instance Refreshes

  • NA3, NA6, NA30, NA31: Sunday, October 21, 2018 from 02:00 - 06:00 UTC


  • AP1: Saturday, December 1, 2018 between 15:00 - 19:00 UTC


See Pages 17 - 20 for details.



Salesforce IP Addresses & Ranges

If your company restricts web access to specific IP ranges, please always refer to the article: What are the Salesforce IP Addresses & Domains to whitelist?

Additionally, see Page 24 for details around changes.


Continuous Site Switching

Continuous Site Switching entails switching each Salesforce instance to its ready site approximately once every six months for maintenance, compliance and continual improvement of disaster recovery capabilities.


  • September 1: AP0, NA49, NA6, NA30
  • September 2: NA46, NA50, NA56, NA88


See Pages 25 - 27 for details.


SOAP API Legacy Versions to Retire in Winter '19

With the Salesforce Winter '19 release, Salesforce will retire and no longer support SOAP API legacy versions: 1.8, 2, 2.2, 2.5, 3, 4, 5, and 6. 


See Page 31 for details.


Legacy Reports and Dashboards Tab to Retire Salesforce Summer '19

With the Salesforce Summer '19 release, customers using Legacy Reports and Dashboards tabs will automatically be upgraded to the Salesforce Classic Reports and Dashboards tab. 


See Page 34 for details.