A picture’s worth a thousand words, at least that’s how the saying goes. We at BMC Remedyforce are excited to share a fantastic picture showing the ever evolving Remedyforce Ecosystem !
The picture above shows all the great integrations that Remedyforce has with other complimentary products. We continue to add partners to this picture to help our customers extend the use of Remedyforce within your company !
We are continuously building out the ecosystem around Remedyforce. Some of them are BMC offered, meaning that the necessary scripts, built-in connectors and configuration files are offered through BMC. Other native integrations can be configured within the Remedyforce administration interface. For custom requirements, Salesforce and Remedyforce offer a wealth of examples to build out integrations using web services.
This time, we’d like to showcase 'ProcurementNOW' that helps expand the use of Remedyforce.
ProcurementNOW provides IT Procurement Management as a plug in module to your Remedyforce system. Out of the box functionality enables end users to request to purchase IT assets from the self service portal. Built in workflow routes each request to the Procurement team for review and approval.
Members of the Procurement team work in the Remedyforce Console to manage the IT Procurement Management lifecycle from request through inventory receipt. Within each purchase request the assigned staff can leverage the out of the box Visualforce page to view, print, or email a purchase order for processing.
ProcurementNOW allows you to instantly gain visibility and control for your IT asset purchases, who the assets are assigned to, and manage inventory in real time.