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Welcome to Winter '17!

Please join the Remedyforce Team for a live Webinar covering the new capabilities being released in Winter 17 and learn how you can quickly enable these features to gain more value from the Remedyforce solution.  

 

New Remedyforce Console, Self-Service 3.0 & Smart Practice Content Packs

  • Speakers: Lisa Kraas & Hugo Gracia
  • Duration: 1 hour
  • Date: February 10th @ 9:00 AM Eastern USA
  • Topic: An introduction to the new capabilities and benefits of the redesigned Remedyforce Console.  Learn how this new UI can make agents more productive. This session will also cover the new Self-Service UI and how to enable it for those ready to launch a new, more modern Self-Service experience. Learn how to take advantage of Smart Practice Content including new packs for Human Resource and Facility services.

 

To attend, please download the calendar invite attached below.

 

To view the recorded session, please visit: https://bmcsoftware.webex.com/bmcsoftware/ldr.php?RCID=679cac6ce3946bb8b0946765168abe3e

 

See additional resources for Winter ‘17

  1. Winter 17 Release Annoucement
    https://communities.bmc.com/community/bmcdn/bmc_remedyforce/blog/2017/01/09/ring-in-the-new-year-with-remedyforce-winter-17

 

   2. Smart Practices (Content Packs)
       https://communities.bmc.com/community/bmcdn/bmc_remedyforce/blog/2016/11/29/remedyforce-smart-practices-content-it-service-catalog-human-resources-and-now-    

       introducing-facilities-management

       https://communities.bmc.com/community/bmcdn/bmc_remedyforce/blog/2017/01/09/content-pack-installation-steps-now-with-video

 

   3. Winter ’17 Insights
       https://www.youtube.com/playlist?list=PLKyejaBfMVq-h4dO7r1NsTU52ArBQFh89
       https://bmcsoftware.gosavo.com/Document/Document.aspx?id=41440549&view

 

   4. Self-Service FAQ

https://communities.bmc.com/docs/DOC-46021

 

We hope you can attend and look forward to sharing the new release features with you!