Share This:

2015_winter_aloha_488x326.pngThe Remedyforce Product team is pleased to announce the general availability of Remedyforce Winter '15.

 

For the efficiency-oriented staff of high speed IT organizations who need an intuitive, streamlined technology experience, Remedyforce Winter ’15 provides clear insight to the information that matters, connects people and information and streamlines core and common processes.  More specifically, the Remedyforce Winter '15 release includes:

 

  • NEW! My Work Dashboard enabling IT staff to easily see and take action on relevant work
  • NEW! CMDB Dashboard offering better insight into critical business services and supporting infrastructure for more informed, accurate decisions
  • Salesforce1 mobile app updates for IT Staff including additions to incident management and new task management capabilities
  • Chat updates including additional options for routing
  • Automation of Web Services API Calls eliminating redundant work associated with routine tasks
  • Configuration Migration easily migrate or copy Remedyforce configuration data from one environment to another
  • License Usage Metrics Reports enable reporting against staff and client licenses

 

For more information we invite you to read the Remedyforce Winter ’15 Release Notes, the Remedyforce Winter '15 Upgrade FAQ or contact BMC Support

 

Kind Regards,

The Remedyforce Product Team

Chad Haftorson, Virginia Leandro, Haritha Kodali, Seema Joshi, Vinita Gera, Amit Jaiswal, Erin Avery & The Remedyforce development team