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On February 3rd, we informed you that we were planning to push BMC Remedyforce Winter 14 Release Candidate to your Sandboxes starting around February 23rd.   We are adjusting this schedule and will be updating you on new dates by the end of February.  In the meantime, after careful deliberation, we have decided to make this an “opt-in” option for our Winter 14 Release Candidate.  This is a new process for all of us and would definitely like to get your feedback as we move to a new upgrade model.  You’ll get to be one of the first customers to test Winter 14 in your Sandbox and help make the product even stronger!  Please send an email to Virginia Leandro ( with your Sandbox Org ID if you would like to be included in this pilot.  We’ve updated the Sandbox Preview Instructions to help you create a Sandbox or find the information that is needed.  We’ll add you to a list we’re compiling and forward back to you the Winter 14 Upgrade document!


Important Information for Sandbox Preview

  • You must be on BMC Remedyforce Summer 13 ( –
  • Please make sure you read the Sandbox Preview Instructions included with this blog post to determine what actions you
    need to take in preparation for the push of Winter 14 into your Sandbox.
  • If you wish to participate, please make sure you send us your Sandbox Org ID by Wednesday, February 26, 2014.


Thank you for your continued support!

BMC Remedyforce Product Management Team