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Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedyforce Service Desk QUESTION:…
in Remedyforce
Andrew Nash
Hello – we have a customer that wants us to restrict who can raise tickets through email into RemedyForce.  I have looked through the documentation and BMC community but cannot find a way to… (Show more)
in Remedyforce
Paul Donders
Hi all,   When you populate a lookup with a value, let's say 'zz' and click the lookup icon. As result the popup shows an empty list, what is correct. Still we receive many complaints that it's not…
Paul Donders
When you copy and paste an hyperlink in notes under activityfeed it's not a hyperlink. It's plain text. While under action history it's a hyperlink.   Can we please make activity feed a rich text,…
Sam M Cohen
Can anyone recommend what base class(es), subclasses and custom classes (to create) to support using the CMDB for facility management? While I imagine it could be used for commodity items like desks… (Show more)
in Remedyforce
Satrughan Mahato
Work-spaces Client form listview column should be configurable. Currently it has below columns- LastName,First name,Phone,Account Name,profile Name,Client ID,Email. Here need to add other clients…
RAUL R EDWARDS
Issue: There are some end-users that find the scrolling broadcast message very annoying to their vision and/or concentration because they cannot stop the ticker.  If the Broadcast field "Scroll…
Sneha Wakale
Right now,   We can display broadcast based on profile and accounts, also broadcast option should be available for selected public group or queue. Kindly add this feature for Broadcast module.  …
Virginia Leandro
I happen to come across this and wanted to share with the community.  I haven't dived deep into it, but I was able to setup the Add-On, connect to my Remedyforce/Salesforce Org and so far it's looks… (Show more)
in Remedyforce
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