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Announcement 1 Connect with BMC Helix Remedyforce – Migrating Configuration Data from Another Organization Webinar
Announcement 2 BMC Helix Remedyforce Monthly Newsletter – October 2020 EditionAnnouncement count
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John Wisdom
We would like the OOB behavior when creating an incident via the Remedyforce Console that results in the Staff being populated with the logged in user value to be removed or at a minimum be changed…
kedar zavar
Current option not user friendly. We would like below to increase usability. Saves time Easy to browse Easy to see available forms Shows count Gives admins to list forms  as needed        …
Babar Shamsi
How can we push SMS notification in BMC Remedyforce on different events? For example, when status changes of any incident, SMS notification send to the record owner. Same when we assign someone on… (Show more)
in BMC Helix Remedyforce
Josh Lenning
Please expose "Approvals" panels on Incidents(Ticket) view which is currently only visible on Service Request.  
rodrigo barcat
Hi guys,   I am using some layouts and have 3 processes (process builder) created.   Using RF from console, staff can works fine (open, work, and close tickets), but when I try to open tickets from… (Show more)
in BMC Helix Remedyforce
Heather Drews
I am scheduling my first report to send an email.  When I look to select users to receive this report, I am presented with only a couple and there is no rhyme or reason to the users I see.  How to… (Show more)
in BMC Helix Remedyforce
S. Abu Owais Bin Nasar
Hi All,   I have configured Pentaho -> LDAP 2.0 With Permissions.zip ->TransferLDAPInfo.kjb file as per Importing Salesforce Platform license users with assigned permission sets from an LDAP… (Show more)
in BMC Helix Remedyforce
Haritha Kodali
The attachment to this document includes Pentaho transformation and job files to import data from LDAP into Remedyforce.  This package is designed specifically to support permission sets and has the…
in BMC Helix Remedyforce
Nikhil Deshpande
In this release, we are designing lightning web components for consuming the service catalog. Similar to the other lightning web components designed in previous releases, the look and feel will be… (Show more)
in BMC Helix Remedyforce
Carlos Valle
Hy Guys;   I have to types of images displayed at Home Lightning Page:   1) Image displayed by a custom component in XML with reference to a static resource ==> Ok, every user with ServiceDesk… (Show more)
in BMC Helix Remedyforce
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