BMC Software is excited to announce that its Remedy OnDemand solution is being improved!
As part of its global delivery strategy, BMC Software has standardized on strategic partnerships to deliver reliable and predictable infrastructure. BMC Remedy OnDemand customers will now benefit from Remedy OnDemand being hosted at Capgemini’s world class data center facilities:
This migration will improve the underlying infrastructure as the service moves to world class primary and disaster recovery datacenters including improvement such as:
- New Servers and infrastructure
- Tier 3 certified uptime and availability
- IL3 security certification for European customers
- SSAE-16 certified
BMC Software will work with you to communicate migration activities specific to your environments. Areas of discussion will include:
- Changes to VPN based integrations
- Testing and validation needed after the migration.
The Engagement Manager assigned to your migration will be in contact with you to discuss the migration activities and begin working with you to develop a plan to support the migration to your new data center.
To help you with preparing for your migration, the following reference documents are available: