Remedy ITSM SaaS Operations is happy to announce Status 2.0, our next-generation dashboard available only from the portal on your desktop or mobile device. This dashboard features a fully redesigned, modern interface to provide you with a detailed view into real-time usage metrics for your production Remedy OnDemand system. Review transaction volumes, active and historical license consumption, login response times, support metrics and more, all from a single view.



To get a brief summary of each metric, hover over a section of the page, or search for Interpreting your Service Status Dashboard from the main search window to review a comprehensive overview.

If you are not yet registered for the portal and would like to get access to the new dashboard, follow our registration process.  Note that the dashboard is being retired at the end of this week.

For questions, please contact your Business Relationship Manager or submit a comment via the Feedback option within the portal. We hope you find the new dashboard convenient and useful!


nandu signature.png


    Nandu Mahadevan

    Vice President

    BMC SaaS Operations