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All you love about Remedy, with the latest and greatest features, in the Cloud.

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Karl-Anders Falk
Dear customers, please see what is new in the BMC Helix Multi-Cloud solution in this blog-post.  … (Show more)
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Karl-Anders Falk
Dear Remedy as a Service Community, read this newsletter about what has been released as of late.   Hot Off The Press: December 2018   Best Regards /KAF   Lead Business Relationship Manager… (Show more)
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Karl-Anders Falk
Dear all, a new blog is posted listing news in Digital Workplace 1811, just recently released.   What's new in BMC Digital Workplace 18.11 ?   Best Regards /KAF   Karl-Anders Falk Lease… (Show more)
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Karl-Anders Falk
We’re inviting you to get a sneak peek at what’s coming in the Remedy 19.02 Feature Release. You’ll have an opportunity to engage directly with BMC product experts, product management, and R&D to… (Show more)
varun kandimalla
How to calculate the Percentage of the SLA with condition as Met/total count in Smart reporting.
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Chad Boston
Hello team,   Looking for some help creating a query using SQL Server Management Studio for our group SLA for tickets. I am looking for the following. Group handled time (preferably in minutes,… (Show more)
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Karl-Anders Falk
InformationWeek say: "The largest cloud providers may be familiar names, but their offerings are changing and the cloud marketplace is rapidly evolving. Browse our list of cloud vendors to watch in… (Show more)
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