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This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Innovation Suite COMPONENT:…
Periodically you may wish to refresh your DEV or QA ITSM databases with Production data. There is no best practice as to how often this should be done, as it is determined by the development life… Show more
Smart Reporting for customers has been an extremely useful and powerful reporting tool. With its easy-to-use report writer for non-technical users, and drag-and-drop simplicity for formatting and… Show more
As part of the Connect with Remedy Webinar Series, Product Management are going to present a session about Remedy Spring 2018 Feature Release. They will cover the exciting new capabilities introduced…
The i.onbmc.com SaaS support portal now allows users to collaborate on requests raised by their peers. Previously only the requester could update the request through i.onbmc.com - now anyone on the… Show more
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We are using RemedyOnDemand 9.1.03. User trying to give survey after resolving Incident through email. User is not logged in already. Once user click on survey link, it takes to SSO login. … Show more