April of 2015, BMC introduced Remedy 9. BMC applications run on the BMC AR System Platform. Remedy v9.1 was released in December 2015. In this article I will update, you on the changes made to more...
V9.1 ...in SRM when you perform an "On Behalf Of" action the results lists of 'My Results' show "No Request to Display". Looking in the Service Request form the user has Open and closed request that…(Show moreShow less)
We have a user base that wants to fully remove any third party email usage and work solely through the Remedy Email System. However, they do not want to lose the functionality that goes along with…(Show moreShow less)
Hi all, Can I hide system message ARNOTE 1101 below my custom actlink message note. There is an active link with Name: INC:optSVMessage Current actions: Message Text: You must entera a…(Show moreShow less)
Hi All, We have done one integration using Web service .It is bidirectional integration where both the system can create incident on their system and other system will receive a request and one…(Show moreShow less)