• Remedy Smart Reporting - How to compare Views, Reports and Dahsboards to identify differences between versions?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Smart Reporting - Draft reports automatic Clean up process

    score120
    Below Review Threshold
    24 votes
    It would nice to have some housekeeping operations added where removal of old (DELETED) reports (ReportHeader) and broadcast (BroadcastReport) records can be pruned along with a clean operation to remove old  unu...
    Daniel Marrujo
    last modified by Daniel Marrujo
  • Remedy SSO - Support for SHA256withRSA

    score155
    Coming in Next Release
    31 votes
    When SAML authentication is configured and the signing certificate's key algorithm is RSA, messages from RSSO to the IdP are always signed with SHA1withRSA (http://www.w3.org/2000/09/xmldsig#rsa-sha1). Can support for...
    Martin Penev
    last modified by Martin Penev
  • Remedy Smart Reporting Character Index/Position Calculated function always 0

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting What are the Configuration Changes Required Post Repository Database Migration from One Environment to Other

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Is it possible to fetch Display Only field data in Smart Reporting?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server APPLIES TO: Smart Reporting 9.1...
    Knowledge Admin
    last modified by Knowledge Admin
  • TestHttpClient - Command line tool to test HTTP(S) services

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System Mid Tier ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting - How To Reset Default Admin User "siadmin" Password To Fix The Error "You have exceeded the number of allowed login attempts."?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting - Upgrade Issue "Not able to connect to Provided Smart Reporting Url"

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Mid-Tier: a generic 'Servlet Exception Error' being generated from any attempt by any user to generate any web type report

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server APPLIES TO: BMC Remedy AR Syste...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting - How To Change/Rename Views

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: ITSM In-App Reportin...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy SSO goes in a loop after logging the User

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy Single Sign On COMPONENT: Remedy Single Sign On ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting - Version information

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting - How to increase the row limit

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: BMC Smart Reporting ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting "Email Failed: Invalid Addresses" Error When Sharing a Report via Email

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting 20.02 Installation Fails With Error "Problem configuring reporting server"

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Provide an option to allow changes to the AR Server 9.x JDBC connection string

    score170
    Below Review Threshold
    34 votes
    In versions of Remedy before 9.x the server used a native client to provide connectivity to the database.  This allowed for the configuration of additional features such as encryption and high availability/fail o...
    Mark Walters
    last modified by Mark Walters
  • Remedy - Web report - How to create an hourly scheduled report

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System APPLIES ...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to enable Smart Reporting (Yellow fin) http and soap webservice logs

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Smart Reporting Reme...
    Knowledge Admin
    last modified by Knowledge Admin
  • Add ADFS compatibility support for RSSO

    score50
    Coming in Next Release
    10 votes
    Documentation for RSSO says that OIDC authentication is supported by RSSO https://docs.bmc.com/docs/rsso/2002/openid-connect-authentication-913221616.html. At the moment ADFS OIDC authentication is not working in RSSO...
    Maxim Baturlov
    last modified by Maxim Baturlov