• Consume REST Web Services OOTB

    score520
    On Roadmap
    104 votes
    It would be good to provide this capability OOTB instead of customer creating their own plugins. I know there are couple of other options like Spoon and custom plugins that can be leveraged to make this functionality ...
    NARESH GANNAMANENI
    last modified by NARESH GANNAMANENI
  • Allow developer studio to create  function-based index with constant expression to search NULL value when dB is Oracle

    score70
    Below Review Threshold
    14 votes
    In oracle, the index cannot support a query for records where a row has NULL value ( in one of field/column). When remedy workflow executes and triggers SQL statement, the cost of query becomes very expensive. For an ...
    Ravi Dubey
    last modified by Ravi Dubey
  • RSSO - Local User Management no users in list for group assignment

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy Single Sign On COMPONENT: Remedy Single Sign On ...
    Knowledge Admin
    last modified by Knowledge Admin
  • ARS 9.1.04 compatibility with Oracle 18c

    Hello! We would like to know whether ARS 9.1.04 is compatible with Oracle 18c database. It is not listed explicitly among supported versions, but ARS 9.1 Release Notes say: "Oracle 11g2 or higher is supported". Any t...
    Zoltan Nemes
    last modified by Zoltan Nemes
  • Remedy - How / Where to download patches for the older Remedy Product set which is not available on the EPD download site?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System APPLIES ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy - Server - How to add an AR Server License into Remedy using the Driver tool

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System APPLIES ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy - Server - Error:"Message not in catalog -- message number = 2" when trying to add an AR Server License using the Driver Tool

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System APPLIES ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Can I create a custom table in ARSystem and then create its view form?

    For a workaround in SmartReporting, I had to create a custom table in ARSystem database that pulls data from other databases. I am unable to create its view form in Developer studio. Is this something not possible?
    Kishan Barai
    last modified by Kishan Barai
  • D2P - after DB backporting, all packages will be reinstalled, even if already installed on the server.

    I have observed a strange behavior, do you know it and what do you do about it?   Scenario Base: two environments (prod, qa), both version 18.08 and updated to patch 001 with D2P. Then I dumped the productive ...
    Stefan Hall
    last modified by Stefan Hall
  • Cannot build a Service Target as it is stuck in "Build in Progress

    Good Day,   May you please assist as i am trying to build service targets but they are stuck in "Build in Progress". I have enabled the logs the SLM preferences and i see the below error. I have attached the log...
    Loaone Seleka
    last modified by Loaone Seleka
  • Service Broker Remoteaction.sh memory usage

    Hello,   Does anyone know if it is possible to limit memory usage for the remoteaction.sh process triggered by Service Broker on an AR Server? For example having multiple such processes running creates a high C...
    Catalin Pana
    created by Catalin Pana
  • Remedy - FTS - How to perform a clean FTS reindex

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System APPLIES ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy - Email Engine - How to change/reset the Remedy Application Service Password for the E-mail Engine.

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System APPLIES ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Performance issue - Email Engine processing throughput  does not always keep up with the current load.  How can we fine tune this?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server APPLIES TO: BMC Remedy AR Syste...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy - Approval - How to enable the Approval log and set the logging in DEBUG mode

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System APPLIES ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy - Server - How can I find which forms have a large number of records?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System APPLIES ...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy AR Server - Open Data Management Console with error message: The check could not locate an entry for "servernamepro" in the UDM:RAppPassword form

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Remedy AR System Ser...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy Smart Reporting - How to Broadcast Reports to External Email Addresses?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: ITSM In-App Reportin...
    Knowledge Admin
    last modified by Knowledge Admin
  • List of BMC Remedy Release Version Strings and dbversion values

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR System Server A...
    Knowledge Admin
    last modified by Knowledge Admin
  • Remedy - Server - How to restart the Java Plugin Server (Unix/Linux/Windows)

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: Remedy AR System Ser...
    Knowledge Admin
    last modified by Knowledge Admin