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Hi all, Since severals day ago we can not access using navigation panel. A message saying that No applications or entry points. Could anyone have idea for the problem? Hi, I have 2 questions: I am looking for a document that shows the architecture and configuration of the ports between the 4 tiers:Client tier, Web tier, Server tier, Data tier. I am looking for a document sh... Hi, we using BMC Remedy 9.1.04 version. We want to download all users list info from BMC Remedy application? How to do that, please advice. Thank you. Regards, Dwina. Hello, I have an inquiry,, Can I sync Users Profile Image (Personal Photo) if it stored in Active Directory? Or at least, how we can fetch users images into people form and MyIT user profiles. ... We recently had to pay for overconsumption of licenses. So, to avoid charges in the future we modified several users from fixed to floating. After doing so - across the ARSys license and the sub-licenses (per module/p... Is there a way to calculate time taken by each group on incident along with status updates? I am using smart reporting Hi All, we have installed BMC Remedy 19.08 and this is the first time we are trying out BMC. Is there a way to import Master data and get a quick start? Any inputs or pointers is highly appreciated. Th... I don't understand what happens here. I have an escalation E1 that sets a display only filed on form F1. That display only field on from F1 triggers a filter push fields action on form F2. This... We have a requirement to change all login names to abc\firstname.lastname, the data wizard will do this , but only one name at a time and we have 5000+ users that will need to be changed. Has anyone done this be... I'm trying to setup a REST API call to AR System using Postman as described in various threads and the BMC Docs. The issue I am having is with Remedy SSO. Has anybody leveraged bypass URL to bypass... Folks,, the requirement is to use microsoft multi-factor authentication mechanism along with RSSO. does any configuration required from SRRO side, or just to enable the multi-factor authentication in RSSO and... Hello Dears, I want to make the survey working on Closed Status in SRM not on the Completed, Anyone can guide me how to change the workflow and what are the steps to achieve that?? Regards, Hi, I make a debug of AREmail and appear the following error: DEBUG: Exception loading provider, THROW: java.lang.reflect.InvocationTargetException at sun.reflect.... Dear's, Is it possible can I copy the FORM A view to another FORM B new view ? ex, 1.HPD:Help Desk view name default 2.Copy default view to ABC_Help Desk Thanks, Rakesh Hi Team, In report requirement, wanted to use user prompt filter values in calculation. Is there any function available in smart reporting to get prompt values in calculated Field ? For example... Hi I have a user who after an upgrade wants me to restore their old searches, they have a lot of them We are using preference server, are searches stored in the database somewhere or are they in a file? how to get application data in remedy connector using rest api Hello! Windows Server platform Try integrate RSSO 19.08 on ARS 19.08 but get error - unable find servicce by name "C:\BMC\ARSystem\armonitor.exe" At log file it's check servoces that not running: ... Am trying to update manager's name in people form for one of the users, but am getting the following error message Hello Community, Can we have Chatbot in BMC Remedy on premise 19.08 or it's exclusive to Helix ? Thanks,