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Dears, Kindly I need advice, where I did upload for some asset like the Rack and Netwrok Devices using the Spoon, and now we need to build the relationships between these assets. my concern if there is... After successfully upgrading our AR Server to 19.08 the Web Services stopped working as if the server didn't find the keystore anymore. Meanwhile the arserverd.conf stayed untouched... # JVM search pa... Hi, I have an Issue with tooltip on table field. I created an active link with execution option "Hover on data" that display a tooltip when the mouse cursor is on a record of the table field. Everyth... Hi All, In our environment we have 24/7 Service target defined for all the support groups but however some support groups only operate from INDIA and those groups need to follow SLA from 8:00 AM to 7:30 ... Hi all, i got requirements which the midtier login page will automatically gets the username and password (in forms of http header attributes) from the other single sign on to the midtier login page for author... Any attempt to create new fields (on a Regular form) results in a SQL error as follows: INSERT failed because the following SET options have incorrect settings: 'CONCAT_NULL_YIELDS_NULL'. Verify that SET options are c... Hi All, Has anybody come across a solution whereby an attachment is virus scanned before being inserted into the remedy database? ARS 7.6.04 SP5/ SQL Server/ Tomcat 7.0 Thanks M.K. Hello BMC'ers, I'm trying to check a value on a field to see if it follows a certain pattern. Here's a sample valid input: Field1 = x123456 The value should always starts with the letter 'x' an... Hi, I trying to found all the status that a ticket has during all the period of resolution of this So I want to know where I can found all the change status since is create until is closed!? Th... About Cluster ID - Documentation for Remedy Action Request System 9.1 - BMC Documentation The image doesn't display and nothing has been done about it since 2018... Hello Experts, I need to check if current date is configured as business holiday or not ? I have an an custom escalation which is currently executing every day and it performs some action. I want to execute th... I have a custom form where I import People records file using Spoon Tool and I wrote several workflows which all process the records from custom form and update records also on CTM:People form. This functionality was... Instead of releasing a user license from form I need to automate this process and release(delete) them using a script. I am looking for a view or form name that shows me current users with theirs licenses. ... Hi How can I convert LastScanDate field from bmc_core_bmc_computersystem int yyyy-mm-hh format? I tried epoch conversion and got way further date? At the moment there is: 1566812818 number value that looks lik... Hi, I get the following error when I'm trying to delete a form : The SQL database operation failed. : org.springframework.dao.EmptyResultDataAccessException: getSingleResult() did not retrieve any entities.; n... Dear All, We are getting this error while opening the customized dashboard build from flashboards. The customized dashboard shows tickets from different support groups which are breached/about to breach/ not... Experts, We have a requirement to partially compare 2 columns. for this we are creating one calculated field and comparing two columns using Like but its not allowing to save the field. we are receiving Invali... Hi Team, RE:Deploying the latest Deployer (ARS 9.1.04.002) will not proceed further We have deployed this patch on One of our Dev Environment (1-ARS and 1-MidTIer)with no issues and it errors with multiple is... Hi, I have a request from an IT Manager to build an open tickets report that shows the number of tickets opened by the IT team using the 'Smart Recorder' option versus the number of tickets opened by end users... Hi everyone, After encrypting a Remedy character field, is there anyway to validate via Remedy workflow (be Active Links or Filters) if the field in the DB has been encrypted or not? We have a scenario...