Share This:

Many of our customers have raised the question on how we can expose AR System to the remote workforce.


High level steps

  1. Create Web Server in the corporate DMZ to ITSM solution
  2. Configure Single Sign On for the Web Server
  3. Complete User Testing of new Web Server with the ITSM solution
  4. Announce deployment of solution to your workforce


Architectural Diagram

ITSM @2x.png


Securing Tomcat Server For Remedy Single Sign-On

Add pfx certificate to tomcat (MidTier, SmartIT, Smart Reporting)

RSSO Configuring & Troubleshooting SAML Authentication

RSSO Kerberos Configuration & Troubleshooting

Available Resources to Ensure your Environment is Configured for Peak Performance


Have a question, make a comment below


See also: COVID-19 Response Resources