This course combines classroom instruction with laboratory exercises to guide students through basic development using Developer Studio. They will leave the course with enough development experience to take a course on how to customize ITSM applications. The lab exercises contain scenarios that simulate real world requirements. By the end of the course, the student will have built deployable applications, forms, and workflow.
» Create custom objects using Developer Studio
» Set object permissions » Explore form definitions » Create active links, filters, and escalations
» Create active link and filter guides » Explore tables and workflow related to tables