For those customers who want to actively test the new SRM process definition capability without Flash, which is planned to be rolled out to on-premise customers as part of 20.02 patch 1 release, we now have a brief opportunity to do so as part of our current beta program. Please register for the beta program at Join us for the new BMC Helix ITSM / Remedy ITSM User Experience Beta Program. This will give you access to the beta community, where we share how you can participate in the beta testing for SRM process definition. Please note that this test opportunity is limited until August 7.
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