What 9.1 brings to the table
The following table will be updated in the next few days. Follow this doc in your Communities Inbox to be notified.
Please comment with your feedback on the features listed below.
New KCS reports and improved search result relevancy in BMC Knowledge Management.
DTM improvements with data wizard (to merge companies or support groups), user creation filter criteria, etc.
Cognitive Service Management
Enjoy latest progress of Machine Learning and Artificial Intelligence through BMC Cognitive capabilities .
Seamless reports now also featuring audit dashboards with 9.1.
9.0 proposed archiving for several ticket types. 9.1 addresses SLM data archiving , greatly improving performance.
Very simple experience to look at contact details, create incidents, work orders, search Knowledge, etc. See video.
Full Support End date:
- 8.1: 20-Feb-2017
- 9.0: 30-Apr-2018
- 9.1: 5-Dec-2020