• ITSM 8.1 - NTE:Notifier records are not being deleted resulting in millions of rows.

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  • Performance issues related to form SMT:Social_FollowConfig should there be housekeeping done on this form?

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  • Troubleshooting Job Console DMT UDM load issues

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  • Smart IT - Ticket Console - Ora Error 552 while trying to access a Japan customer data on Ticket Console

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  • Unable to view Activity log from SmartIT Incident ticket

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  • AIF dont show in SmartIT

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  • DMT Job for load people updating only CTM:People form but not User form.

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  • Unable to create People profile from CTM:People form

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  • Remedy Smart Reporting - How To Access the application without ITSM Console

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  • How to set the next article ID in RKM?

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  • RKM Invalid authors name ARERR 170077 (Applies to ALL ITSM versions till 19.02)

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  • Unable to Login to SmartIT/MyIT after DB Refresh

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  • Tomcat is up and running but Smart IT/MyIT login page doesn't come up

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  • Summary Field of Level 2 BSR Incidents is not showing complete message

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  • Asset User cannot edit CI in Smart IT - ERROR (332): You do not have write access.

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  • How to enable the Smart IT Debug Log for version 1805,1808 & 19.02

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  • How RKM search works includes video

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  • SRM:Source Keyword field on SRM:Request is blank

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  • Si Smart IT y DWP se encuentran en el MISMO servidor Smart IT 18.08, Smart IT 19.02 deja de funcionar una vez que se actualiza DWP a 19.02

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  • SmartIT - Error ServiceException: Incorrect report server url mentioned in the report server settings.

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