• 48255: "", "2 records have been found for the Change contact information you have provided.  Please talk to your data administrator to make this data unique.";

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy Change Management Application COMPONENT: Remedy ...
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  • CASE 'Reply' & 'Reply All' does not auto-populate ' To' email list

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  • Alternative text not displaying for z3Btn_Company Logo in Request Entry Console

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  • Change/RKM/SRM Approvals do not work after only AR/CMDB upgrade from 18.08 to 19.02 and not ITSM/SRM

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  • Smart IT - tuning the JVM Settings for Tomcat

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  • Best Practices for Variable usage within an SRD

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  • Can Smart IT be configured to release a floating license when the browser window is closed

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  • Support group business hours and holidays question regarding dependent workflow

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  • Adding value to the Term Conditions field in asset

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  • Incident Assignment notification did not get sent to the Assignee.

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  • Error in Social Bridge form - "host parameter is null"

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy with Smart IT PROBLEM: Getting error on socia...
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  • Remedy - ITSM - Incoming email not creating a worklog RBE

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  • ITSM upgrade to 19.02 error SQL Execution Failed: ORA-30556: either functional or bitmap join index is defined on the column to be modified.

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  • The selected Change Requestor's Support Group is invalid. Reselect the group using the filed menu. (ARERR 1441151)

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  • Smart Reporting server cannot start following Java upgrade

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  • Smart IT - Users with workorder assignee or change coordinator shows duplicate during individual assignment

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  • Getting "ERROR (417): The group name is not a defined group." while performing any activity in remedy

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  • User and Service Desk Master with all required permissions and functional roles cant edit tickets in Smart IT

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  • Is it possible to change labels for mandatory fields  in SmartIT?

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  • Typo in Currency Name MAD (Moracan dirham)

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