Title		Author	Latest activity	Views
	SmartIT REST API Logging do not work?	Tord Nilsson	February 21, 2020 2:51:35 AM by Tord Nilsson	37	Show 0 Likes0	Show 0 Bookmarks0	1
	Virtual Chat - Reply Functionality155Below Review Threshold	Stefan Dragomir	February 21, 2020 1:33:32 AM by Stefan Dragomir	282	-	Show 0 Bookmarks0	0	Actions
	Adding relationship filter to Smart IT Ticket Console	Gary Dinsdale	February 20, 2020 7:54:07 PM by Gary Dinsdale	59	Show 0 Likes0	Show 0 Bookmarks0	0
	How to manage the visibility of knowledge article sets	Tanya Oplanic	February 20, 2020 4:40:31 PM by Tanya Oplanic	133	Show 2 Likes2	Show 1 Bookmarks1	3
	Creating Worklog entry on TMS:Task	Gary Dinsdale	February 20, 2020 10:45:56 AM by Gary Dinsdale	160	Show 4 Likes4	Show 0 Bookmarks0	8
	Auto Populate Customer Name on Create Incident Form	Kunal Pishe	February 20, 2020 9:40:09 AM by Kunal Pishe	241	Show 7 Likes7	Show 0 Bookmarks0	13
	Notes on Ticket WorkLog update by email with "To" email information	Muhammad Zahiruddin Shaiful Bahri	February 20, 2020 5:16:16 AM by Muhammad Zahiruddin Shaiful Bahri	67	Show 2 Likes2	Show 0 Bookmarks0	1
	How to parse second line in filter set field	Aakanksha Singh	February 19, 2020 10:57:43 AM by Aakanksha Singh	49	Show 2 Likes2	Show 0 Bookmarks0	3
	Smart IT: Tasks order in task Template	Pooja Bhadoria	February 19, 2020 8:58:54 AM by Pooja Bhadoria	159	Show 0 Likes0	Show 0 Bookmarks0	7
	use of working hours on a field	Yani Tall	February 18, 2020 9:46:56 AM by Yani Tall	102	Show 1 Likes1	Show 0 Bookmarks0	5
	Smart IT: we should be able to filter by the article language during the incident creation25Not Planned	Breno Magnago	February 18, 2020 7:47:13 AM by Breno Magnago	185	-	Show 0 Bookmarks0	0	Actions
	Smart IT - Add new graph on Smart IT dashbord of MTTR(Mean Time to Resolution)10Not Planned	Anuj Deswal	February 18, 2020 2:52:29 AM by Anuj Deswal	159	-	Show 0 Bookmarks0	0	Actions
	Smart Report remembering the previous search result count.	Saranya Chelakara Parameswaran	February 17, 2020 9:57:05 AM by Saranya Chelakara Parameswaran	92	Show 1 Likes1	Show 0 Bookmarks0	3
	RE:Archiving on SRM:Request(Service Request Archive Policy)	Abdul Moid Mohammed	February 17, 2020 2:44:36 AM by Abdul Moid Mohammed	55	Show 1 Likes1	Show 0 Bookmarks0	1
	What is the main differences B/w  SRM , Service Requests , SLM,SLA's, Service Desks In ITIL 4	Muhammad Khan	February 16, 2020 12:41:04 PM by Muhammad Khan	115	Show 3 Likes3	Show 0 Bookmarks0	3
	cancel the maximum number of images limitation on KA, instead notify user when images size exceeds25Below Review Threshold	Synopsys ITSM	February 16, 2020 2:52:33 AM by Synopsys ITSM	86	-	Show 0 Bookmarks0	2	Actions
	Making a Person the Primary Contact for a CI	John Colona	February 13, 2020 2:26:40 PM by John Colona	276	Show 2 Likes2	Show 0 Bookmarks0	6
	How to zip attachments in Remedy	Ramanee Samal	February 12, 2020 11:54:38 PM by Ramanee Samal	16	Show 1 Likes1	Show 0 Bookmarks0	0
	Make  "visibility" or "keyword" field on Knowledge Article mandatory on Smart IT	Jayson Skaria	February 12, 2020 5:50:30 PM by Jayson Skaria	43	Show 0 Likes0	Show 0 Bookmarks0	0
	Hot Off The Press Newsletter	Last modified by John Weigand	February 12, 2020 10:08:01 AM by John Weigand	733	Show 11 Likes11	Show 9 Bookmarks9	2