• Top Viewed CMDB Knowledge Articles

    Content moved to Top Viewed CMDB Knowledge Articles
    Gregory Kiyoi
    last modified by Gregory Kiyoi
  • Corresponding AST:Attributes Record for BMC_Person Records

    Should there always be a corresponding AST:Attributes record for each of the BMC_Person records?  If not always, is there a condition where one will be created/required?  If one is not required, can it be sa...
    Paul Storey
    last modified by Paul Storey
  • Last Modified By shows as Remedy Application Service

    Hello Friends,   There was a requirement to audit the People, Organization and Support Group relationships changes/ deletion under People tab in AST:Application form, hence the AST:AssetPeople form was enabled ...
    Tej D
    last modified by Tej D
  • Support PDI Spoon Plugin for ARdelete, ARsubmit and ARlookup

    score340
    On Roadmap
    68 votes
    Hi, BMC currently doesn´t support plugins for AR delete, AR submit and AR lookup. Therefore the idea to get support for these kind of plugins. An unsupported workaround is to use the open source plugins. The ...
    Christoph Klapetke
    last modified by Christoph Klapetke
  • Prevent AR Upsert step from creating duplicate entries in the target form

    score0
    Below Review Threshold
    2 votes
    When using the AR Upsert step in a Atrium Integrator Spoon job, duplicate entries will be generated if the new record doesn't match a corresponding record in the Alternate Target form and a corresponding record alread...
    Jan Sierens
    last modified by Jan Sierens
  • SCCM Import job

    Hi Experts,   We have installed SCCM Adapter plugin, job and transformation have been created successfully. After some adaptation all the transformation run correctly.   Even though I was able to run the ...
    Mahamadou Traore
    last modified by Mahamadou Traore
  • CMDB Export report Reconciliation Error log from UI

    score20
    Below Review Threshold
    4 votes
    Since the UI makes it easier to understand the errors from the reconciliation job, it would be nice to have a option to download the report.
    Alex Gravel
    last modified by Alex Gravel
  • Thoughts on Putting CNAMES into the CMDB

    Hi Everyone,   I would like to get anyone's thoughts and opinions on putting CNAMES into the CMDB, and if you think it's a good idea, where they fit into the CDM, and would you add them as a relationship or an a...
    Sam Morris
    last modified by Sam Morris
  • CMDBOutput for relationships keeps creating new relationships

    Hi there,   I have created a relationship job that creates new relationships using the CMDBOutput. It should only create it once, but it keeps creating new relationships every time I run the job no matter wha...
    Daniel Hudsky
    last modified by Daniel Hudsky
  • Integrator Job hangs and never ends

    Hi,   I'm facing an issue with Atrium Integrator 9.1.   We have a job which contains one transformation that have its file logging activated with log level set on “Detailed Logging” (properties...
    Amar Achmedan
    last modified by Amar Achmedan
  • Asset People Relationship

    Hello All, I am working on one Integration where I have to create CI and its relationships as per the data send by the third party tool. So Basically I have created one staging form to receive all the information fr...
    ARPO SARKAR
    last modified by ARPO SARKAR
  • Additional Product Catalog Entry with identical Product Name and Manufacturer?

    Hello community, in the past (still the case with 9.1.0 I guess) it was not possible to create a second product catalog entry with the same product name and manufacturer combination. This forced us to be "creative" a...
    Thomas Hammer
    last modified by Thomas Hammer
  • CMDBLookUp must work on multiple results

    score120
    Product Team Review
    24 votes
    Today on the CMDBLookUp step, there's an option called "Fail on multiple results?" that is clearly not working as it should works :   CMDBLookup alternatives? CMDBLookUp step - Fail on multiple results?   ...
    Luciano Muller Nicoletti
    last modified by Luciano Muller Nicoletti
  • DB connections list Table input step is empty in a Transformation on Atrium Spoon

    I created a new transformation with a Table Input step, but when I trying to select a connection from the Connections list, the combobox is empty.   The issue is when I’m trying to select a database connec...
    Alejandro Cortes
    last modified by Alejandro Cortes
  • Upgrading AtriumCore to 1808 - Need to know

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Midtier authentication failed while editing CMDB class.

    Hi,   We get an authentication failed/update failed when adding an attribute to a CMDB class.   On midtier log, we found this message (XXXXX is normal, hidden)   08 nov. 2016 07:29:43 - Connecting to...
    Samuel Lambert
    last modified by Samuel Lambert
  • Is Flash required with Midtier 8.1? What are the ramifications of turning off Flash?

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite APPLIES TO: BMC Atrium CMDB Suite...
    Knowledge Admin
    last modified by Knowledge Admin
  • Change to behaviour of the BMC CMDB Configuration Manager Dashboard UI

    From Monday the 29th July 2019 BMC will be making a configuration change which will disable the 'What's New' popup window in the Configuration Manager Dashboard User Interface.   Why are we making this change? We...
    Stephen Earl
    last modified by Stephen Earl
  • New CMDB Console - how to disable pop-up permanently?

    Hello, I couldn't find anything about this on BMC docs or in the community.   How can we permanently disable the "Welcome to BMC CMDB" pop-up in the new CMDB Console?     At least one customer of...
    Thomas Hammer
    last modified by Thomas Hammer
  • Spoon CMDB Data Load Issue: single numerical string values getting loaded as decimal

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium CMDB Suite COMPONENT: BMC Atrium Core APPL...
    Knowledge Admin
    last modified by Knowledge Admin