• RSSO Intermittent Authentication Errors (ARERR 623) reported by users

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy Single Sign On COMPONENT: Remedy Single Sign On ...
    Knowledge Admin
    last modified by Knowledge Admin
  • AtriumCore Upgrade to 1808 Failed Due to adf_recon_config_parameters.xml Import

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • CMDB / SmartIT permissions

    Hello We are trying to find a way to let people create relationships, but not to assign them "Asset Admin" role. With "Asset User" role I'm able to create a relationship in old Atrium explorer even it returns an er...
    Olegas Domanskis
    created by Olegas Domanskis
  • Merge to ASSET dataset

    Hello I'm trying to preserve a name of a CI, that is already in ASSET dataset. I want info from another datasets to update values only. I want to use custom naming for CIs, which is not always the same as a server (...
    Olegas Domanskis
    created by Olegas Domanskis
  • Duplicates in Imported CI's

    Hi ,,   I have imported CI's from different 3 sources, each import in a separate data set. I have ran the Identify Reconciliation activity for each data set.   Now, I want to move the CI's to BMC ASSET da...
    Mohammed Gharaibeh
    last modified by Mohammed Gharaibeh
  • New CMDB Class

    score10
    Below Review Threshold
    2 votes
    We would like CMDB Syncmappings from BMC Discovery to include the cloud tags data. We would expect these to sync into the Remedy Force CMDB in a "Tags Class" and the relationships from Discovery into the CMDB similar ...
    Roger Bayne
    last modified by Roger Bayne
  • CMDB New UI access does not work for users with special character in password

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Atrium Integrator (Spoon) UDM:Variable.

    score130
    Product Team Review
    26 votes
      There are couple of thing needs to be added to expand the use ability of UDM:Variable form.   1. We need a way to pass the UDM Variable set name or modify/add the Variable value in Atrium Integrator Con...
  • Java API, exporting data

    I have a java application that is pulling CI information from the CMDB.  However, I am running into an issue pulling BMC_Impact records using the same approach.  I did various tests: 1) I ran a search on th...
    Rick Floyd
    last modified by Rick Floyd
  • Reconciliation job doesn't create relationship

    We have CIs whit the same Name and Tokenid form ADDM dataset and ASSET dataset. After recon job finished, both CI has a the same ReconID. This is correct and work, CI from ADDM has a relationship but the same CI fro...
    Robert Karin
    last modified by Robert Karin
  • Where are ComputerSystems stored?

    Hi.   In which form are ComputerSystems synchronized from Discovery stored?   In BMC.CORE:BMC_ComputerSystem_ ?   With kind regards
    Michael D
    last modified by Michael D
  • Constant that has a NULL value is not transferred when updating existing records, using AROutput in Atrium Integrator

    score255
    On Roadmap
    51 votes
    We cannot pass a NULL value into AROutput step of an integration. Currently In UDM code, keyword is considered as string by AROutput and there is no conversion happening on client side. Please Implement keyword suppor...
    Jagdeep Tiwana
    last modified by Jagdeep Tiwana
  • Can make SCCM Adapter Open Source?

    score25
    Below Review Threshold
    5 votes
    OOTB SCCM Adapter supports SCCM 2012 and the objective was to provide the base configuration to integrate SCCM.   Latest SCCM 2016/2017 version has major schema changes compare to 2012.   I am sure lot of ...
    Manish Patel
    last modified by Manish Patel
  • New CMDB Class

    We would like to suggest a new CMDB class called "Tags" or "Cloud Tags" I posted this discussion on the BMC Discovery communities and wanted to follow up here as they have to be related in order for this to work. CMD...
    Roger Bayne
    last modified by Roger Bayne
  • Default query options for BMC Atrium Explorer

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • How to get access to all default CMDB classes (related to ADDM and BCM discovery)

    Hi, I am a new bee to CMDB/BCM discovery tools, so let's start by letting me explain what we are trying to do.   my organization want to create and mange CMDB database with initial focus on hardware assets (lapt...
    talha parvaiz
    last modified by talha parvaiz
  • Atrium Core Console  - Authentication Error:  Error while getting user info for application : AtriumCMDBConsole

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Atrium Core - CMDB COMPONENT: BMC Atrium Core APP...
    Knowledge Admin
    last modified by Knowledge Admin
  • Spoon: Defer If NULL function for AST:Attributes.

    score140
    Product Team Review
    28 votes
    CI-CMDB and CI-CMDB_Express AI job trasfer CI and AST:Attributes data. Customer want to use same Job to update Asset. They want to fill up only modified attribute value and key attribute value find find matched Asse...
    Sally Park
    last modified by Sally Park
  • NSX and BMC ATrium CMDB

    Hi folks. Has anyone any experience in scanning NSX network inventory for BMC Atrium CMDB? Traditionally, our internal BMC CMDB snmp "walks" the physical firewall devices, pulling back object data it is interested in....
    Ronan Moore
    last modified by Ronan Moore
  • cmdb federation retivial method

    Hi all, I have 2 questions about CMDB federation:   1) I want to see CMDB CIs that are not stored in it, but are stored in external databases. Is it possible through federation to see in Atrium CMDB CI that ar...
    valentina schirò
    last modified by valentina schirò